• Resolved elirab

    (@elirab)


    Since update a day or two ago, this theme no longer shows my images.
    Please advise.
    Thanks

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Andrew Nevins

    (@anevins)

    WCLDN 2018 Contributor | Volunteer support

    This may be a plugin or theme conflict. Please attempt to disable all plugins. If the problem goes away, enable them one by one to identify the source of your troubles.

    If you can install plugins, install “Health Check”: https://www.ads-software.com/plugins/health-check/ On the troubleshooting tab, you can click the button to disable all plugins and change the theme for you, while you’re still logged in, without affecting normal visitors to your site.

    This is to narrow down the problem. If it is a plugin problem, we’ll then be able to forward you to the right people.

    What update?

    I browsed through the page and there were a great many images visible.

    Is there still a problem?

    Thread Starter elirab

    (@elirab)

    I called my domain provider today and they saw the problem and tweaked something from their end and the images reappeared.
    Thanks

    Could you tell us what they saw and did? It may help others.

Viewing 4 replies - 1 through 4 (of 4 total)
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