• Resolved blueappleed

    (@blueappleed)


    I believe this is caused by twitter API changes, but the wow twitter carousel stopped working on all our websites, it just shows

    “Sorry, that page does not exist”

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  • Dear?@blueappleed

    We hope this message finds you well. We want to address the issue you reported regarding our plugin’s current limitations on Twitter API access.

    First and foremost, we want to assure you this is not a bug within our plugin. 

    Twitter recently implemented new API access tiers on March 29, 2023. As a result, access to specific Twitter API endpoints is now restricted for FREE accounts. You can find more detailed information about these changes in the following post: [Link to Post: https://wptavern.com/twitter-suspends-wordpress-coms-access-to-twitter-api-breaking-jetpack-social-sharing]

    Our technical team is exploring alternative solutions for users with Free Account Twitter APP access. Our goal is to find a workaround that will allow the smooth functioning of our plugin, even with these limitations in place. Rest assured, if we discover any helpful solutions during this process, we will promptly share them with you.

    We understand that this situation may cause inconvenience, and we sincerely appreciate your patience as we work to resolve it. Our team is committed to delivering the best possible experience for our users, and your understanding and support mean a lot to us.

    If you have any further questions or concerns, please do not hesitate to contact us. We are here to assist you in any way we can.

    I appreciate your understanding.
    Best Regards,
    DiviPeople

Viewing 1 replies (of 1 total)
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