Twitter “Hide Images in Posts” option broken

  • Resolved Joe Westcott

    (@redredweb)


    7 years, 3 months ago

    Hi, it looks like the Feed Them Social plugin ignores these options when I set them to “Yes”:

    1. Hide Images in Posts
    2. Hide Profile Photo

    Appreciate any help you can provide. Thanks!

    -Joe

    ### Begin System Info ###

    SITE_URL: https://childcareworks.org
    Feed Them Social Version: 2.3.1

    — WordPress Configuration:

    WordPress Version: 4.9
    Multisite: No
    Permalink Structure: /%postname%/
    Active Theme: CCW Child Theme 2.00
    PHP Memory Limit: 512M
    WP_DEBUG: Disabled

    — Webserver Configuration:

    PHP Version: 7.0.22-0ubuntu0.16.04.1
    Web Server Info: Apache

    — PHP Configuration:

    Safe Mode: No
    Upload Max Size: 50M
    Post Max Size: 100M
    Upload Max Filesize: 50M
    Time Limit: 3600
    Max Input Vars: 1000
    Allow URL File Open: On ()
    Display Erros: N/A

    — PHP Extensions:

    FSOCKOPEN: Your server supports fsockopen.
    cURL: Your server supports cURL.

    — Active Plugins:

    Autoptimize: 2.2.2
    Disable Comments: 1.7
    Display Medium Posts: 3.5.1
    Duplicate Post: 3.2
    Feed Them Social (Facebook, Instagram, Twitter, etc): 2.3.1
    Limit Login Attempts: 1.7.1
    ManageWP – Worker: 4.2.27
    User Role Editor: 4.37
    Yoast SEO: 5.8

    — Custom Token or Keys added to Options Pages
    — You must have a custom token to use the feeds

    Facebook App Token: No
    FB App ID for Like Button: No
    Twitter Consumer Key: No
    Twitter Secret: No
    Twitter Token: No
    Twitter Token Secret: No
    Pinterest Token: No
    Instagram: Yes
    YouTube: No

    — Offset Post Limit:

    Offset Facebook Post Limit: None
    Hide Notice on Front End: Yes

    — FaceBook & Twitter Date Format and Timezone

    Date Format: one-day-ago
    Timezone: America/New_York

    — Fix Twitter Time:

    Fix: No

    — Disable Magnific CSS:

    Fix: No

    — Fix Internal Server Error:

    ### End System Info ###

    The page I need help with: [log in to see the link]

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Author slickremix

    (@slickremix)

    Hey Joe,
    Sorry for the troubles! Can you please copy and paste the shortcode here for us to take a look.

    Thanks,
    Justin

    Thread Starter Joe Westcott

    (@redredweb)

    Hi Justin! Sorry, I was completely mistaken about what the problem is, due to a miscommunication.

    The actual problem is that the tweets don’t load at all, whether we use our access tokens or leave them blank.

    Here’s the problem, on our test server:
    https://childcareworks.staging.wpengine.com/test-fts-twitter/

    Plugin Author slickremix

    (@slickremix)

    Hey Joe,
    Ah gotchya, Can you please give me paste the shortcode you are using to display the feed so I can test it here on my end.

    Thanks,
    Justin

    Thread Starter Joe Westcott

    (@redredweb)

    Sure, here you go!

    [fts_twitter twitter_name=childcareworks tweets_count=2 cover_photo=no stats_bar=no show_retweets=no show_replies=no]

    Plugin Author slickremix

    (@slickremix)

    Not completely sure about this but I think maybe it’s possible it is the staging server not allowing a response back to the plugin

    I tested your shortcode on our site and it is working.
    https://feedthemsocial.com/test5/

    Thanks,
    Justin

    Thread Starter Joe Westcott

    (@redredweb)

    https://staging1.joewestcott.com/

    Hey Justin, I’m able to recreate the problem on a completley different server and hosting company, using a stock WordPress theme — Twenty Sixteen — and no other plugins other than Feed Them Social.

    The icons load but none of the content does. See link above.

    Plugin Author slickremix

    (@slickremix)

    Go to the Twitter Options page and add the Twitter keys, then empty the cache. Let me know how that works. Spencer

    Thread Starter Joe Westcott

    (@redredweb)

    Hi Spencer, if I use my own API keys it works!

    If I use the default API keys, it simply doesn’t show the content, only icons. I didn’t realize I had to use my own keys because the plugin wasn’t showing an error message.

    Thanks for your help with this!

    Joe

    • This reply was modified 7 years, 3 months ago by Joe Westcott. Reason: marking resolved
    Plugin Author slickremix

    (@slickremix)

    Ah, Yes! We just found out that our default token is broken. We always recommend using your own tokens/keys on all feeds. I missed that you didn’t have them set in the report! anyways, Thanks for your patience!

    Thanks,
    Justin

Viewing 9 replies - 1 through 9 (of 9 total)
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