Two Bugs found on moblie viewing.

  • Resolved courtshipsdev

    (@courtshipsdev)


    2 weeks, 3 days ago

    We For working on our site. And We discovered two bugs in the profile section. The drop down hamburger menu for mobile, Does not appear on top as it should. It intersects with the profile image section, and the buttons are not clickable from our Hamburger dropped down menu for that reason. The second Bug that has been found is that the framing and margins for the drop down menu in the NAV bar on the profile menu section is not Right, as it’s too close to the add friend button In May, accidentally hit a friend or send friend request with the users and actually wanting to do that. We really need these fixed for our UX, as we are a dating site and UX is highly Important. Images Here: https://imgur.com/a/8gbwB3T of the Problems found.

    We are Using the free version of Youzify Version 1.3.1. wordpress Version 6.6.2. Web browser, Firefox Version 132.0.1 (64-bit).

    The page I need help with: [log in to see the link]

Viewing 4 replies - 16 through 19 (of 19 total)
  • Thread Starter courtshipsdev

    (@courtshipsdev)

    Yes Version 1.3.2. When you go to add images to the slideshow portfolio, they won’t stay.

    Plugin Support Youzify

    (@kainelabsteam)

    Hi @courtshipsdev

    Thank you for clarifying.

    I tested the 1.3.2 on our stagging site, and can not reproduce the issue like on your website. Seems there’s a reason why this issue happen on your website. I recommend you to do these:

    1. Make sure you are using the most updated versions of Youzify, WordPress & your theme.
    2. Deactivate all of your plugins. If this solves the problem, gradually activate your plugins
      one by one, until you spot the problematic plugin.
    3. Change your WordPress theme to WordPress TwentySeventeen (or other default WordPress theme).
    4. Make sure do not use BP Classic plugin as this plugin is not compatible with Youzify.
    5. If you have a caching plugin, make sure you deactivate it, or even better – purge the cache.

    Best Regards, KaineLabs Team.

    Thread Starter courtshipsdev

    (@courtshipsdev)

    ok we found the problem it was our progressive web app plugin, he had specific caching settings that had to be switched over to the right ones all’s good we thank you so much for your time and help, God bless

    Plugin Support Youzify

    (@kainelabsteam)

    You’re welcome @courtshipsdev . I am glad to hear you have sorted the problem.

    Best Regards, KaineLabs Team.

Viewing 4 replies - 16 through 19 (of 19 total)
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