Two different texts in WooCommerce badges

Hi @demirstringart

Thanks for reaching out!

On my home page, I added the Woocommerce block “All Products”. The text that appears in the badge is “PROMO”.
But when I go to the “Shop” page, or the category pages, the text that appears then is “Promo!”

Can you please share how the text string PROMO is added to your site? Because, on my personal site, when I added the All Products Block, the products on sale have a text string SALE as shown in the image below:

If this was added thru a third-party plugin or a custom code, it would be best to reach out to the developers for further assistance here.

Thanks!

Hi Xue !

I hope the links will work :

On the image below, you can see the promo badge shown with the block “All Produccts”

https://demirstringart-store.com/wp-content/uploads/2022/12/Screen-Shot-12-21-22-at-03.38-PM.jpg

On the next one, the badge shown on the achive page, and the single product page :

https://demirstringart-store.com/wp-content/uploads/2022/12/Screen-Shot-12-21-22-at-03.47-PM.jpg

I didn’t use a plugin to insert promo badge. I tried once, but it didn’t work well.

Note that the website is in French, that’s why it’s “Promo” and not “Sale”. But, the real problem is the difference between the two texts

Thanks for your answer and your help !

• This reply was modified 1 year, 11 months ago by demirstringart.

Hi @demirstringart

Thanks for providing further details to your inquiry here.

Can you please try to switch to the default Storefront theme and only WooCommerce plugin is enabled and see if this works?

If so, then this kind of problem is usually caused by your theme or a third-party plugin present on your site. We can run a conflict test to verify this. I’d recommend cloning your site to a staging environment and performing the tests described on this guide without modifying your live site or impacting customers. Many hosts provide staging facilities, so it’s worth checking in with them. It’s also possible to do it using the free WP Staging plugin.

If this was caused by a third-party plugin present on your site, it would be best to reach out to the developers for further assistance here.

If this did not resolve the issue, please share your System Status Report, that will help us further troubleshoot.

You can find it via WooCommerce > Status. Select Get system report and then Copy for support. Once you’ve done that, you can paste it into your reply here.

If you could also provide the fatal error logs (if any) under WooCommerce > Status > Logs.

Let us know how it goes!

As you haven’t responded in a while, I’m marking this as resolved. We’ll be here for you if/when you need us.