Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author Evan Herman

    (@eherman24)

    Hi Dborges,

    You should only be receiving one email for confirmation. Can you provide a link to the form so I can submit an email address for testing?

    Thanks,
    Evan

    Thread Starter dborges

    (@dborges)

    Ok, Evan!

    Links: bit.ly/aprendacsharp or https://diegob.com.br/blog/ (right)

    Plugin Author Evan Herman

    (@eherman24)

    Hmm,

    That is a very strange issue. if you notice when you click submit with out filling out the form, it also submits the form twice. That leads me to believe that the .submit() function is firing twice for some reason. But it seems to only fire twice on the first submission.

    Strange issue. I’m wondering if it’s related to another plugin or the theme you are running. I know we don’t ave two on submit calls in the plugin, but for whatever reason the submit button forces the plugin to add the user twice.

    Have you added any custom functionality to the button or anything thorugh JS/ajax?

    Thanks,
    Evan

    Thread Starter dborges

    (@dborges)

    Understand! Did not add anything, might actually be some peculiarity of the theme or plugin.
    A test that I can do is access by an external screen (https://bit.ly/aprendacsharp) and do some testing and try disabling plugins debug the submit = / Sorry that this process is a little work and is not so welcome be putting the site into maintenance, but I think that will be necessary.

    Plugin Author Evan Herman

    (@eherman24)

    Hi Dborges,

    Have you had any luck in resolving the issue? Possibly try and update to version 5.1 of the plugin and check if that resolves the issue. One user complained that the page base names were being translated, which may have caused an issue with some of the JavaScript associated with the plugin.

    Thanks,
    Evan

    Thread Starter dborges

    (@dborges)

    Now updated to version 5.1, and the problem was fixed!

    Thank you for listening! Thank you.

    Plugin Author Evan Herman

    (@eherman24)

    Beautiful! Thank you for letting us know. It may have been an issue with the plugin basename getting translated and just running the script twice.

    Very glad that the update helped out.

    Have a great night!
    Evan

Viewing 7 replies - 1 through 7 (of 7 total)
  • The topic ‘Two E-mails 'Confirm Subscription'’ is closed to new replies.