• Resolved michelerue

    (@michelerue)


    Ho attivato per sbaglio l’attivazione a two factor auth anche avendo la versione gratis del plugin, ho fotografato la password ma non riesco ad accedere come fare ad accedere? Non riesco nemmeno attraverso ftp ad eliminare plugin HELP

    The page I need help with: [log in to see the link]

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  • Plugin Support hjogiupdraftplus

    (@hjogiupdraftplus)

    Hi @michelerue

    Sorry, I can answer in english only. Here you have enabled two factor authentication, It shows the QR code to scan with “Google Authenticator” app if you have screen shot of that QR code please try scan it with Google Authenticator app. It should provide you the current one time password.

    If you do not have it. without changing wp-config.php ( might be FTP) it will not be possible. Please install file manager plugin and cross check if you can add below constant in wp-config.php and try it wil disable 2FA.

    define('TWO_FACTOR_DISABLE', true); 

    Regards

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