two-factor authentication not activate

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  • Plugin Support Williams – WPMU DEV Support

    (@wpmudev-support8)

    Hi @ctraderguru ,

    I hope you’re doing well and I’m sorry to see that you’re facing this issue.

    Could you please confirm if you’re getting an error when trying to enable it?

    Also, please check the console on the browser dev tools and share a screenshot with us of it when trying to enable the two-factor, you can check the console by doing a right click on your page > Inspect element, then find the “console” tab: https://monosnap.com/file/blepJPMP65qonMD69BukGhVwVfyFUN

    You can use a service like Google Drive or Dropbox to share the screenshot with us, keep in mind hiding any sensitive info that the screenshot could have.

    I hope to hear back from you soon.

    Best regards,
    Williams

    Plugin Support Nithin – WPMU DEV Support

    (@wpmudevsupport11)

    Hi @ctraderguru,

    Since we haven’t heard from you for a while. I’ll mark this thread as resolved for now. Please feel free to re-open this thread if you need any further assistance.

    Regards,

    Nithin

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