• Resolved cruisinto

    (@cruisinto)


    Whenever I create a variable product on my website. On the front end I see two product images instead of one.
    I did not even attach any images with my variations.
    I am using Kadence theme.
    How can I solve this issue

    The page I need help with: [log in to see the link]

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  • Plugin Support Shameem R. a11n

    (@shameemreza)

    Hi @cruisinto,

    Whenever I create a variable product on my website. On the front end I see two product images instead of one.

    It seems a bit unusual. I checked your website and noticed you’re using a third-party plugin, the Advanced WooCommerce Product Gallery Slider or ProductX, to tweak your default single product page and product gallery features. This might be the source of the issue you’re experiencing.

    The best way to determine this is to:

    • Temporarily switch your theme to Storefront
    • Disable all plugins except for WooCommerce
    • Repeat the action that is causing the problem

    If you’re not seeing the same problem after completing the conflict test, then you know the problem was with the plugins and/or theme you deactivated. To figure out which plugin is causing the problem, reactivate your other plugins one by one, testing after each, until you find the one causing conflict. You can find a more detailed explanation on how to do a conflict test here.

    I hope that helps! Let me know once you have done a conflict test!

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – we’ll be here if and/or when you are ready to continue.

Viewing 2 replies - 1 through 2 (of 2 total)
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