Two of my pages have disappeared since deactivating and deleting Chronosly

  • Resolved kimcohen

    (@kimcohen)


    9 years, 4 months ago

    Hi,
    I installed then deactivated and deleted the plug-in Chronosly Events Calendar (www.ads-software.com/plugins/chronosly-events-calendar/), but now the two pages that I had created prior to installing and deleting the plug-in are inaccessible and their URLs continually open the front page – i.e., blackmothersunited.wsbydesign.com/events and blackmothersunited.wsbydesign.com/our-calendar

    The pages titled Events and Our Calendar were created as standalone pages using WPMU Dev’s Spirit/Upfront theme. When I installed the plug-in Chronosly Events Calendar it created its own calendar page titled “Chronosly base” which I’ve placed in Trash. When I switched out the theme to test whether it was a theme specific issue, the blackmothersunited.wsbydesign.com/events and blackmothersunited.wsbydesign.com/our-calendar continued to default to the landing/front page even though the URL shows events and our-calendar, respectively.

    The Chronosly Events Calendar plug-in was deactivated and then deleted so it’s unclear why the events and our-calendar pages are not rendering. They still show as existing within the Dashboard/Pages area.

    Can you help resolve this? Could it be as simple as deleting the “Chronosly base” page permanently? I’m at a loss and could really use some assistance.

    Can you help me sort this out?

    Thanks in advance!
    Kimberly

    https://www.ads-software.com/plugins/chronosly-events-calendar/

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Chronosly

    (@heimsveld)

    Hey Kimberly,
    First of all, thanks for your confidence in Chronosly plugin.

    Having said that, might you send us admin access via our Chronosly Contact and Support page?

    Thread Starter kimcohen

    (@kimcohen)

    Hello,

    Thank you for responding. I’ve submitted a request via the Chronosly Contact and Support page via the link provided, but it didn’t appear that I was able to send the information “privately” so I did not provide access information to the site. Please let me know the best way to do that.

    I look forward to hearing from you.

    Sincerely,
    Kimberly

    Plugin Author Chronosly

    (@heimsveld)

    Our contact form is 100% secure, many of our 1.500 clients used it and no one complained.

    However, you can send your admin login using our support email:

    [email protected]

    or if a GMAIL doesn’t give you enough confidence you can use a HEIMSVELD iPBN email:

    [email protected]

    ??

    Looking forward to hearing from you soon.

    Sincerely,

    Plugin Author Chronosly

    (@heimsveld)

    Dear Kimberly,

    Just for your information, we received your form you sent through Chronosly support page.

    We will answer as soon as possible.

    Thanks for your collaboration ??

Viewing 4 replies - 1 through 4 (of 4 total)
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