Two popups do not appear at the same time

  • Resolved peachtreeman

    (@peachtreeman)


    3 years, 4 months ago

    Hello,

    I set two pop-ups with only images to appear as soon as I entered the website.
    However, when I set up two pop-ups, the pop-up itself does not appear at all, and the main page is not scrolling at all.
    – Error check: No pop-up related error was found in Chrome Console.
    – Side effect: No other pop-up plug-in was used.

    I ask for your help.
    Thank you ??

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Bel

    (@belimperial)

    Hello @peachtreeman

    Thank you for reaching out, and we are sorry to hear you are experiencing this issue with your popups.

    I checked the site where the issue is occurring. I can see that the popups are initializing, but it seems it has a misconfiguration on the popup settings.

    Please check our documentation, Display Multiple Popups at the Same Time to fix this issue.

    Hope that helps.

    Let us know if the provided solution works or if you have any questions.

Viewing 1 replies (of 1 total)
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