Two Popups not showing

  • Resolved Kobemi

    (@virulentscorpio)


    5 years, 5 months ago

    Hello!

    I use on the one page two popups, which will be opened by the link #ppsShowPopUp_100 and #ppsShowPopUp_101

    The first one 100 is opening by clicking on the link, the second one – not.
    If I do the same URL on both links, they both are opening the popup, but i other ID, only the first ID is opening.
    What is the problem?
    How I can fix it?
    Thank you in advance.

Viewing 1 replies (of 1 total)
  • Plugin Author supsystic

    (@supsysticcom)

    Hello, @virulentscorpio.
    Thank you for contacting us!

    We tried to reproduce your problems on our testing servers and didn’t have any luck. So most likely there is a conflict with your other plugin or your theme. We hope you understand that we can’t test our products with all other plugins and themes that are available on the market, and we can’t control the other developers. Therefore bad code of other plugins or templates can provoke a lot of problems.
    Please try to deactivate all your plugins one by one and check the issue. Thus you will find out which plugin causes the error. If it won’t help, try to switch temporarily to a standard WordPress theme. Afterwards let us know about the result. This will help our developers to solve your problem faster.

    Please contact us through our
    internal support.
    We will help you to solve the problem.

    Best regards,
    Ole

    • This reply was modified 5 years, 5 months ago by supsystic.
Viewing 1 replies (of 1 total)
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