Lost of FBA setting and missing product package dimensions

  • Resolved redima

    (@redima)


    7 years, 11 months ago

    Congratulations! Great work!

    I found two problems:

    1. We are fulfilling only via FBA. When I update my feed, the contained products are changed to “Fulfillment by Merchant”. How can I avoid this?

    2. I tried to list some new products. Worked fine. When I try to send inventory Amazon.de asks me for package length, width and height for each new product. This seems to be different from the product dimensions. How can I add these required fields to the feed?

    Best regards
    Dirk

    • This topic was modified 7 years, 11 months ago by redima.
    • This topic was modified 7 years, 11 months ago by redima.
Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter redima

    (@redima)

    I just noticed that the problem with the missing product package dimensions seems to be unique for Amazon.de (node is Bürobedarf & Schreibwaren/office (DE)). For the same node on Amazon.co.uk these fields exist in the “Fulfillment” form section, which is completly missing in the Amazon.de profile form. Why?

    • This reply was modified 7 years, 11 months ago by redima.
    • This reply was modified 7 years, 11 months ago by redima.
    Thread Starter redima

    (@redima)

    I found a workaround: First add new products to the inventory on Amazon.co.uk including the package dimension data. Second add the same products (means same SKU!) to the inventory on Amazon.de. The missing package dimension data will be completed from Amazon.co.uk automatically.

    Plugin Support WP Lab Support

    (@wp-lab-support)

    Hello redima.

    I am happy to assist you today.

    #1.) Have you enabled the FBA setting? FBA determines whether or not WP-Lister for Amazon will pull and process FBA inventory and shipment reports automatically. But if the listings you have on Amazon are FBA, you must enable FBA in WP-Lister or else it won’t work. – FBA FAQS

    But in regards to #2 I cannot say why that is, if there are no dimension fields in the listing template from Amazon.de you would have to ask Amazon why they require those dimension fields for this category yet don’t supply the proper fields in the template.

    Kind regards,
    John

Viewing 3 replies - 1 through 3 (of 3 total)
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