Two share buttons will appear.

  • Resolved aioi17

    (@aioi17)


    2 years, 8 months ago

    As the title suggests, two identical share buttons are displayed.
    They appear the same way even after disabling other plugins.
    I have looked into this myself, but I just can’t seem to solve the problem, so I posted it here in the forum.
    (I’m using translation software, so sorry if the text is unnatural.)

    The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Contributor ShareThis

    (@sharethis)

    Hi there, we are sorry for the wait. Can you please tell us the version of the plugin you are using?

    Thread Starter aioi17

    (@aioi17)

    The version of Simple Share Buttons Adder is 8.2.4.
    The version of WordPress is 5.9.2.

    Plugin Contributor ShareThis

    (@sharethis)

    Thank you for providing us with more information, @aioi17.
    Do you remember making some changes to the plugin’s settings?
    Also, was this the first time you installed the plugin or you already had it installed a long time ago?
    And finally, could you please provide us with the PHP version you have on your WP site?

    Thread Starter aioi17

    (@aioi17)

    The plugin has been in place for several months.
    I noticed this problem when I changed the setting from “Classic Share Buttons” to “Modern Share Buttons” between March 12 and 15 of this year. I don’t think the problem had occurred before that.
    PHP version is 7.4.28.

    Plugin Contributor ShareThis

    (@sharethis)

    Ok, @aioi17, thank you for this additional information. We have added it to our engineer’s report. We will keep you updated here in the forum if we have any news on this issue.

    Thread Starter aioi17

    (@aioi17)

    Understood.
    I appreciate your kind response.

    Plugin Contributor ShareThis

    (@sharethis)

    Hey @aioi17, no problem.
    To temporarily fix this, one of our Publishers shared this with us.
    Under your Simple Share Buttons Adder plugin, scroll down to the CSS settings, add this line of code .ssbp-list p {display:none}, this should hide the extra row of buttons.

    This is a temporary fix until the upcoming update.
    Thank you,
    ShareThis Technical Support.

    Thread Starter aioi17

    (@aioi17)

    Thank you very much.
    I added it to the CSS and it now displays correctly.

Viewing 8 replies - 1 through 8 (of 8 total)
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