• Resolved springflowers

    (@springflowers)


    Greetings!

    I wanted to let you know that I think there may be a bug in the TXT verification process.

    I upload the two TXT files to the correct directory. One of the files (the 2nd) is publicly viewable, but one is not. When I look at the link that the plug-in generates to see the TXT file, I notice that the plug-in appends a hyphen (” – ” character) to the beginning of the file name. If I remove that hyphen, the file is publicly viewable.

    I think this is causing the verification process to fail.

    Please let me know if you would like any additional information to troubleshoot. I am currently waiting out the TTL for the DNS challenge, which I hope will verify my domain ownership.

    Cheers,
    Nicole

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor SSL HTTPS Support

    (@gwsharsha)

    Hi Nicole,

    Can you please share the debug log of plugin here so we could analyse the issue?

    Thread Starter springflowers

    (@springflowers)

    Hello,

    Yes, here you go. (You can see that the DNS challenge completed successfully.)

    ================================================================================

    5.6.0 SINGLE DOMAIN SSL 1 - https://sungineersolar.com
    Domain covered:
    ["sungineersolar.com","www.sungineersolar.com"]
    
    [05-01-2022 13:46:41] :
    LEClient finished constructing
    
    [05-01-2022 13:46:41] :
    Order data for 'sungineersolar.com' invalid. Deleting order data and creating new order.
    
    [05-01-2022 13:46:42] :
    Created order for 'sungineersolar.com'.
    
    Offering manual verification procedure.
    
    HTTP challenge file checked locally - found invalid
    HTTP challenge file checked locally - found invalid
    HTTP challenge file checked locally - found invalid
    
    https://dns.google.com/resolve?name=_acme-challenge.sungineersolar.com&type=TXT should return JUX30GQTOIJXakMSSfAPo9iBD9B-bTDFKZuPYBAqRes
    
    https://dns.google.com/resolve?name=_acme-challenge.www.sungineersolar.com&type=TXT should return 3RzSFhxGfuZaHexeaDHUHpEJZO53nkS-ID1GJNKVrp8
    Local check - All DNS challenges verified
    
    [05-01-2022 14:12:05] :
    LEClient finished constructing
    
    Finalizing the order
    [05-01-2022 14:12:09] :
    Order for 'sungineersolar.com' finalized.
    
    Getting SSL certificates
    [05-01-2022 14:12:09] :
    Certificate for 'sungineersolar.com' saved
    
    SSL CERTIFICATE GENERATED SUCCESSFULLY
    Plugin Contributor SSL HTTPS Support

    (@gwsharsha)

    @springflowers We see that you managed to finish the SSL generation using DNS method, we do recommend DNS method when HTTP file based verification couldn’t succeed on some server environments.

    Thanks for the report though, we will definitely do more testing on our end to see if any verification conflicts are happening due to hyphen (-)

Viewing 3 replies - 1 through 3 (of 3 total)
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