Viewing 8 replies - 1 through 8 (of 8 total)
  • Moderator James Huff

    (@macmanx)

    This may be a plugin or theme conflict. Please attempt to disable all plugins, and switch to the default Twenty Twenty-One theme. If the problem goes away, enable them one by one to identify the source of the problem.

    If you can install plugins, install Health Check. On the troubleshooting tab, you can click the button to disable all plugins and change the theme for you, while you’re still logged in, without affecting normal visitors to your site.

    Thread Starter widgetive

    (@widgetive)

    Hey again,

    there is a photo link for my problem – https://ibb.co/DfHGKn3

    I installed Health Check as you said but it not let me to install a default theme or even to upload from my computer.
    My theme is Hello Elementor

    Moderator James Huff

    (@macmanx)

    What happens after you click the install button?

    Thread Starter widgetive

    (@widgetive)

    I click on the buttom to install and nothing show up.
    I dont even see the list of themes.

    Moderator James Huff

    (@macmanx)

    Ok, focus on plugins instead for now.

    Please attempt to disable all plugins. If the problem goes away, enable them one by one to identify the source of the problem.

    Thread Starter widgetive

    (@widgetive)

    All my plugins on disable mode and still I have the same problem.

    Thread Starter widgetive

    (@widgetive)

    Hey,
    I was able to change my theme from incognito browser.
    but still I have the same error after I disable all the plugin and change my theme.

    Thread Starter widgetive

    (@widgetive)

    I resolve my issues. I didnt clear all my chache files from my chrome.
    thank you for helping me!

Viewing 8 replies - 1 through 8 (of 8 total)
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