• Resolved halcyonweb

    (@halcyonweb)


    Updating Types to version 1.5.2 fails with the following error message:
    “Could not copy file. types/embedded/resources/css/font-awesome/font/FontAwesome.otf”

    Tried turning off other plugins but to no effect. Can FTP and overwrite all files but anyone got any clues as to what might be going on?

    https://www.ads-software.com/plugins/types/

Viewing 6 replies - 1 through 6 (of 6 total)
  • Hi, this is Agnes from the Toolset support team.

    Looks like a server specific issue, nobody else reported us this error.

    Can FTP and overwrite all files

    Yes, please try. A tip: Create another folder (eg. types_new), ftp your files there, once you are finished, change the folders names.

    Please let me know if you are satisfied with my answer and if I can help you with any other questions you might have.

    Thread Starter halcyonweb

    (@halcyonweb)

    Thanks Agnes, I updated the plugin by FTPing over the top of the existing files without any problems. The server configuration is:
    Apache version 2.2.22
    PHP version 5.2.17
    MySQL version 5.0.96-community
    Architecture x86_64
    Linux operating system Kernel version 2.6.18-448.4.1.el5.lve0.8.68

    All other plugins have updated OK.

    Hi again.

    I updated the plugin by FTPing over the top of the existing files without any problems.

    Sorry, I’ve got lost a bit. Do you still have problems with running Types?

    Thread Starter halcyonweb

    (@halcyonweb)

    No Types is running OK, and is now up to date. The problem was only with the updating process.
    Thanks for your interest.

    Great! Thank you. Could you then mark this post as resolved? Only topic creators can do that. Regards, Agnes.

    Thread Starter halcyonweb

    (@halcyonweb)

    Thanks Agnes.

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘Types 1.5.2 update failure – "Could not copy file"’ is closed to new replies.