Typing disabled on Register page for IE 11 users…can't register

  • Resolved bnewburger

    (@bnewburger)


    8 years, 10 months ago

    We have been using TML on this site since 2012. Just recently visitors reported that they cannot register as new users on the Internet Explorer 11 browser, and I can verify. Registering in Chrome is fine. Here is our page:

    https://www.sauerkrautrecipes.com/register/

    I updated to TML 6.4.3 and WP 4.4.1, but that did not fix it. I can see in both browser’s console display that the following error appears:

    [cycle] terminating; zero elements found by selector

    This may be an incompatibility with my theme, but we haven’t ever changed the theme in all of these years. I just now deactivated all other plugins but that did not make the Register page work. Great to have some guidance for debugging this. Thanks!

    https://www.ads-software.com/plugins/theme-my-login/

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Jeff Farthing

    (@jfarthing84)

    Temporarily activate one of WP’s default themes and see if it works properly then.

    Thread Starter bnewburger

    (@bnewburger)

    Yes, if I switch to another theme, the typing works. So clearly there is some conflict with my theme. But other aspects of the site work with the theme I have. Ideally I would like to fix this without changing my theme, as there is considerable customization. Do you have any suggestions to do that? Thanks!

    Plugin Author Jeff Farthing

    (@jfarthing84)

    With your theme of choice active, disable javascript in your browser and try again. Perhaps it’s JS related.

    Thread Starter bnewburger

    (@bnewburger)

    I solved the problem. It was not related to Javascript. There was a CSS conflict with my theme, which I solved by overriding one of your styles by adding this to my site’s custom CSS window:

    .tml * {
    box-sizing: content-box !important;
    }

    That overrides the conflicting style:

    .tml * {
    box-sizing: border-box;
    }

    that appears in theme-my-login.css. The look of the fields is a bit different, but I don’t mind. Thanks!

Viewing 4 replies - 1 through 4 (of 4 total)
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