UA+WpForms+Divi = Recipe Status “In progress”

  • Resolved clackey99

    (@clackey99)


    2 years, 11 months ago

    I use UA+WPforms+Divi to post a form entry into my google forms. I had this configuration working then it stopped a few days ago. I assume one of the plugins updated and now the “Action activity” show “No items found.” in the logs for every one of my form submissions. It also doesn’t return to show the confirmation page, probably because it doesn’t see the action.

    I deleted the action and recreated it to no avail.

    For now, the link above doesn’t include UA as I had to remove it so people could get a confirmation.

    Looking at my plugin logs, looks like Uncanny Automator upgraded to 3.9 today.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Contributor Uncanny Automator

    (@uncannyautomator)

    Hi @clackey99 ,

    Sorry to hear about the issue.

    If you are using WPForms Lite, so not the paid version, there is a chance that you are affected by an issue that we fix on Friday (in version 3.9.0.2) where the new WPForms tokens we added could cause WPForms recipes to fail if there was no associated entry (and there’s not in WPForms lite). Could you try upgrading if you haven’t yet to see if that does address your problem?

    If not, it would help to see details of a recipe submission from the Recipe Log (with the Details for the recipe expanded), a screenshot of the recipe with all details expanded, and a copy of the System Report from under Automator > Tools in /wp-admin/. You can send that information to [email protected] or post if from your account on our website if some of the information is sensitive.

    Thanks

    Plugin Contributor Uncanny Automator

    (@uncannyautomator)

    Hi @clackey99 , as it has been about 3 weeks since the last post, and this may have been resolved in the 3.9.0.2 update, we’ll go ahead and close the ticket. You’re welcome to reopen if though if you’re still seeing any issues.

Viewing 2 replies - 1 through 2 (of 2 total)
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