• I’m trying to figure out why the uimob340 class is being added by default, which results is a squished form … as I understand it, that class should only be applied with media queries, when the browser width is mobile size.

    Thanks

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Support Aswin Giri

    (@aswingiri)

    Hello @dmcworks

    Can you please explain your issue in detail? Please mention which page you are talking about and share some screenshots so that it’s easy to understand your issue.

    Thread Starter dmcworks

    (@dmcworks)

    This is happening to every single page that UM created. All shortcodes that are being used are experiencing this issue: Login, Register, Account, Profile, etc.

    Plugin Support Ultimate Member Support

    (@ultimatemembersupport)

    Hi @dmcworks

    Are you using any page builder to add the UM shortcodes? UM can detect any changes to the width and then add those classes for responsiveness.

    Thread Starter dmcworks

    (@dmcworks)

    I’m using Oxygen Builder to apply the shortcode to the template, but once I’m looking at it on the front end, the builder shouldn’t matter. The page width is full screen at like 5000px. But no matter what, the class is being applied. See screenshot:

    View post on imgur.com

    Plugin Support Ultimate Member Support

    (@ultimatemembersupport)

    Hi @dmcworks

    Could you please tell us what version of the Ultimate Member plugin you’re using? Also, does this issue occur with a default WP theme such as 2020 or 2021? When using the Oxygen Builder on a page, do you have a loading image when you load a page?

    Thread Starter dmcworks

    (@dmcworks)

    I’m using the latest version of UM.

    There is no loading image when the page loads. It’s just a normal page, nothing crazy going on.

    Plugin Support Ultimate Member Support

    (@ultimatemembersupport)

    Hi @dmcworks

    Please try adding this jquery code to remove the class on page load:

    jQuery(document).ready(function() {
       setTimeout(function() {
          jQuery(".um").removeClass("uimob340");
       }, 1000);
    });
    

    Regards,

Viewing 7 replies - 1 through 7 (of 7 total)
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