• Resolved chris50uk

    (@chris50uk)


    Hi I have installed your plug-in on 5 sites and they all work great. They just what it says on the tin.

    But sadly I can’t get it to work on this site.

    I have uninstalled and reinstalled without success. I have checked setting with my other sites and the settings are correct.

    Before I try a different plug-in (which I don’t really want to do) I just wondered if you could see what I’m doing wrong, thanks.

    https://www.pcalaw.com/

    Regards Chris

    https://www.ads-software.com/plugins/uk-cookie-consent/

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  • Catapult

    (@catapult)

    Hi

    I’d run through the standard checklist of disabling all plugins and using a default theme, then re-enabling one at a time until you find where the problem is.

    Thread Starter chris50uk

    (@chris50uk)

    Thanks I have disabled the plug-ins one at a time, before contacting you. Sadly our developer as added some plug-ins that our site will not work if some of the plug-ins are deactivated… Yes very annoying and it would appear the only way round this is to move away from our customised theme and get a standard theme installed..

    On the bright side it’s not raining..

Viewing 2 replies - 1 through 2 (of 2 total)
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