• Resolved sarahwendell

    (@sarahwendell)


    Hi there! I’ve been using ULike for years and years and it’s terrific. I’m having a problem that seems to have shown up around 11/11/24.

    Admin users can interact with the ULike buttons and receive a near-instant response. Anyone else the icon will display a spinning wheel, or will not respond at all, depending on the type of heart I’ve chosen.

    I have uninstalled and reinstalled, installed older versions going back to 4.6.5, and it hasn’t alleviated the problem. I’ve also verified that because I use CloudFlare, “Enable Cache Exist” is, well, enabled. I’ve verified that everything else is up to date, and I can’t figure out why the plugin doesn’t respond for anyone but admin users. I’ve searched the support forms, but haven’t seen similar problems except this thread from 2 years ago:

    https://www.ads-software.com/support/topic/issues-with-wp-ulike/

    I’m not sure what else to try, and would appreciate suggestions!

    p.s. the page I need help with is an example page that has a few comments that should be able to receive likes.

    • This topic was modified 1 week, 1 day ago by sarahwendell.

    The page I need help with: [log in to see the link]

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  • Plugin Author Alimir

    (@alimir)

    Hey @sarahwendell
    Based on my initial tests on your website, this is more look like to be a caching issue!
    What have recently changed in your website? using a new caching plugin? some server upgrades? or event change your cdn configs?!

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