Ultimate Member 2.3.0 (problem of redirect and roles of members in menu ext)

Hi @ebola32

Could you provide what version did you used before the upgrade? We didn’t make the updates related to navigation menu restriction options in the last upgrade.

Please make sure that all caches have been flushed after the upgrade and you can replicate the issue while conflict test when 3rd-party plugins are disabled and WordPress native theme is active.

Please clarify the settings that you have for the nav menu item and what the user can see this issue. Some screenshots or screencasts will be helpful.

Let me know,
Best Regards!

Hello every one,

My whole website crashed and went down after I’ve installed and run the update. Please don’t ask me to send you screenshots or anything of what you asked ebola32 to do. I’ve had to recover my website by restoring a back-up. It cost me $25 do restore it.

When you say: Could you provide what version did you used before the upgrade?
The answer is: I was using the prior version …!!!

Whit all due respect, what kind of support is this when you right things that don’t make much sense, like this this paragraph:

“Please make sure that all caches have been flushed after the upgrade and you can replicate the issue while conflict test when 3rd-party plugins are disabled and WordPress native theme is active.”

What do you mean, do you want me to deactivate my theme to test the update with the WordPress native theme, and disable my plugins?

Cheers,

Hi @badiro

We are very sorry that you ran into a problem during the update. We always notify users about the update and it was version 2.3.0 which cannot be updated automatically because the 2nd digit of the version has changed (with respect to semantics).

Before starting the update, you should have seen admin notices about what you need to backup everything. It’s great if you have a staged copy of your site where you can update the plugin before doing it on a live site. This is the best practice.

We try to help users who have encountered problems. And unfortunately, on sites with many active plugins, custom themes, various customizations, cache, and a lot of users and high load, conflicts can occur. Therefore, you can see instructions for conflict tests. It is the best practice to track down the root cause of the problem (a conflict or our mistake).

Best Regards!

Hello nsinelnikov,

I found the solution for the menu roles issue.

I was using the function : “WP_User::set_role( string $role )” to add new role. And with this fonction, UM don’t see.

I solved my problème with this code : UM()->roles()->set_role( $id, ‘new_role’);

redirection on the home page was solved too in the same time.

Have a nice day..

Best regards,