Ultimate member Displays “This Page Could Not be Found”

  • Resolved htw1179

    (@htw1179)


    1 month, 3 weeks ago

    Ultimate Member is displaying a page not found when clicking on user profile or view when on wordpress users. This used to work fine. So I deactivated all plugins except UM and tries again. I still came up with the display page not found.

    Thanks,

    Bill

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)

  • @htw1179

    So I deactivated all plugins except UM and tries again.

    1. Did you try to switch to a WordPress theme like “Twenty Twenty-Three”?

    2. Look at your Browser web Console if you have any JavaScript errors.
    Mouse right button click, select Inspect then Console in the Menu.

    3. Enable PHP error logging if the debug will give some more info about this issue.

    Read this guide: “How to enable debug logging”

    https://docs.ultimatemember.com/article/1751-enable-debug-logging

    You will probably get a PHP log file with notices and errors in this file:
    .../wp-content/debug.log

    Post the content of this file here in the Forum and we can give you the PHP error explanation. For best formatting use the Forum’s CODE format.

    Thread Starter htw1179

    (@htw1179)

    Thank you I changed themes as suggested and works correctly now. Thanks so much for your help!!!

Viewing 2 replies - 1 through 2 (of 2 total)
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