Ultimate Member Issues

  • Resolved vvconsultores

    (@vvconsultores)


    4 years, 1 month ago

    I have a couple of problems with the plugin.

    1. When the user login, the page redirects to the profile, but for some reason, if you try to navigate to the Start page, it doesn’t happen, stay inside the profile page and doesn′t navigate.

    2. When the user logout, the plugin doesn’t follow the redirectión to the Start page, only show a blank page and the user must refresh the page to redirect to the start page.

    I must say, we are using the Woocommerce plugin for our store but in both cases, the free version and we haven′t the extension to combine both plugins.

    I tried uninstalling the plugin and reinstalling, but without results, erase the logout page and create a new one without results. uninstalling the plugin deleting all the data, no results.

    Please help us

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Contributor Champ Camba

    (@champsupertramp)

    Hi @vvconsultores

    When you say “Start Page”, did you mean the Homepage?

    Can you do a conflict test and see if the issue goes away? This doc explains how to do a conflict test if you are not sure: How to do a plugin/theme conflict test?

    Regards,

    Thread Starter vvconsultores

    (@vvconsultores)

    Yes, Im talking about Homepage, I made the conflict test and doesn’t show any conflict.

    Plugin Contributor Champ Camba

    (@champsupertramp)

    Hi @vvconsultores

    Did you mean the issue goes when you tried the plugin conflict test? Which theme/plugin causes the conflict issue?

    Regards,

    Plugin Contributor Champ Camba

    (@champsupertramp)

    Hi @vvconsultores

    ..Please feel free to re-open this thread by changing the Topic Status to ‘Not Resolved’ if any other questions come up and we’d be happy to help.. ??

    Regards,

Viewing 4 replies - 1 through 4 (of 4 total)
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