Ultimate member mobile version activtation email

  • Hi,

    I am using a customized html template from Stripo as my UM activation email. Unfortunately there are no media-styles in the <head>. According to Stripo they get cut out after sending the email. This results in showing a desktop version on my mobile phone.

    Does anyone know how I can prevent this from happening?

    • This topic was modified 2 years, 12 months ago by t-p. Reason: Moved to Fixing WordPress from Developing with WordPress
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  • Moderator t-p

    (@t-p)

    Since you use a commercial product and need support, please go to their official support channel. In order to be good stewards of the WordPress community, and encourage innovation and progress, we feel it’s important to direct people to those official locations.

    https://stripo.email/

    Forum volunteers are also not given access to commercial products, so they would not know why your commercial theme or plugin is not working properly. This is one other reason why volunteers forward you to the commercial product’s vendors. The vendors are responsible for supporting their commercial product. Commercial products are not supported in these forums.

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