• Resolved Erk

    (@urk1998)


    I have been using Ultimate Member for awhile now and have for the last week been trying to figure out why I can’t see any profiles, directories, or anything for the plug-in on the front end. This includes the register or induvial profiles. If I know the link to a profile, it comes back with an empty page.

    I have looked in settings and made sure the check everything I could find. I have changed my themes and deactivated/activated plug-ins with no success. Below is the current setup of my site and UM.

    Begin Install Info Please include this information when posting support requests

    — Site Info —

    Site URL: https://authorblurb.com
    Home URL: https://authorblurb.com
    Multisite: No

    — WordPress Configurations —

    Version: 6.2.2
    Language: en_US
    Active Theme: Softinn 0.5
    Page On Front: Author Blurb (#511)

    — UM Configurations —

    Version: 2.6.8
    Upgraded From: 2.6.0
    Current URL Method:
    Cache User Profile: Yes
    Generate Slugs on Directories: Yes
    Force UTF-8 Encoding: No
    JS/CSS Compression: No
    Port Forwarding in URL: No
    Exclude CSS/JS on Home: No

    — UM Pages Configuration —

    User: https://authorblurb.com/profile/
    Account: https://authorblurb.com/account/
    Members: https://authorblurb.com/guest-list/

    — UM Users Configuration —

    Default New User Role: 0
    Profile Permalink Base: user_login
    User Display Name: nickname
    Redirect author to profile: Yes
    Enable Members Directory: Yes
    Use Gravatars: No
    Require a strong password: Off

    — UM Access Configuration —

    Panic Key:
    Global Site Access: Site accessible to Everyone
    Backend Login Screen for Guests: No
    Redirect to alternative login page:
    Backend Register Screen for Guests: No
    Redirect to alternative register page:
    Access Control widget for Admins only: No
    Enable the Reset Password Limit: Yes
    Reset Password Limit: 3Disable Reset Password Limit for Admins: No
    Blacklist Words: 8

    — Web Server Configurations —

    PHP Version: 8.0.28
    MySQL Version: 10.6.14
    Web Server Info: LiteSpeed

    — PHP Configurations —

    PHP Memory Limit: 2048M
    PHP Upload Max Size: 2048M
    PHP Post Max Size: 2048M
    PHP Upload Max Filesize: 2048M
    PHP Time Limit: 360
    PHP Max Input Vars: 5000
    PHP Arg Separator: &
    PHP Allow URL File Open: Yes

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Thread Starter Erk

    (@urk1998)

    There was a response that got deleted where it was suggested to go back to an older version. I did that with a plug-in called WP Rollback and everything is back to being right as rain.

Viewing 1 replies (of 1 total)
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