Ultimate Member pages freeze

  • Resolved Justo

    (@justinpunio)


    6 years ago

    I’m getting an odd problem where every Ultimate member created page from /login to /password-rest is frozen in desktop mode. In a window smaller or mobile size the fields and buttons are clickable.

    Back into desktop res and everything that is created by ultimate member is not clickable. The menus and icons created by me all work perfectly.

    Thanks for any help as I’m stumped.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Ultimate Member Support

    (@ultimatemembersupport)

    Hi @justinpunio,

    It looks like a conflict with your theme or other plugins, please do a quick conflict test so we can rule out any conflicts and see if this issue goes away.
    Here is the doc on how to do a conflict test if you are not sure how to do it.

    Regards.

    Thread Starter Justo

    (@justinpunio)

    Thank you for the reply!

    I have followed the steps as you suggested. With the default Twenty Fifteen theme and turned all plug ins off and then switched on one by one the bug never comes back. It seems to be a conflict in OceanWP

    Plugin Support Ultimate Member Support

    (@ultimatemembersupport)

    Hi @justinpunio,

    This issue can be caused by some browser extensions.
    Please try to check this issue using another browser.

    Regards.

Viewing 3 replies - 1 through 3 (of 3 total)
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