Ultimate Member version 2.1.13 needs to be updated to work correctly.

Hi @ptronmaster

Could you please provide steps to recreate the issue?
Have you tried running the migration in the UM Dashboard after updating to 2.1.15?

Regards,

Hi, I just upgraded to version 2.1.15 i am still getting the same message
Ultimate Member version 2.1.15 needs to be updated to work correctly.
It is necessary to update the structure of the database and options that are associated with Ultimate Member 2.1.15.
Please visit “Upgrade” page and run the upgrade process.

Upgrade Now

I see this message in the backend.
The issue is when visiting the members page https://aicw.ca/members/ the members show up and for other users they do not show up

Hi @ptronmaster

Please try going to WP Admin > Ultimate Member > Settings > Misc > check “Enable custom table for usermeta” and then click on “Run” button. Wait for it to finish the migration and then check if the Members are displaying in https://aicw.ca/members/

Regards,

I did the run however members still not showing.
After I run, I see the pages of the members below but not the actual members…
https://aicw.ca/members/

Hi @ptronmaster

Sorry for the late response.

Could you please provide screenshots of your Member Directory settings?

Feel free to re-open this thread by changing the topic status to “Not Resolved” so we can get back to you.

Regards,

Note, I am unable to change the status on post!
Screenshot here https://divergencemarketing.com/screencapture-aicw-ca-wp-admin-post-php-2021-02-08-09_28_10.jpg

Thanks,

Is there paid service so we can have this issue resolved quickly?