Ultimate member | Woocommerce subscriptions

  • Resolved kapa13

    (@kapa13)


    2 years, 8 months ago

    Hello,

    I am using ultimate member 2.4 plugin combined with Woocommerce. I have bought Ultimate’s member woocommerce extension and Woocommerce’s subscriptions extension.

    In ultimate’s member user account, in subscription tab, the users can find all their subscriptions for renewal. When a subscription is expired there is resubscribe button that directs user to a blank page with one zero (https://yourtutor.gr/wp-admin/admin-ajax.php?resubscribe=8298&_wpnonce=b50adeb4fa).

    I have contacted the Woocommerce support team but the suggestion was to get in contact with Ultimate member team.

    Thank you in advance!

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Aswin Giri

    (@aswingiri)

    Hello @kapa13

    This forum is only for Ultimate member plugin. If you have issues or questions related to our other products/extensions, please contact us via our website.

    Plugin Support Ultimate Member Support

    (@ultimatemembersupport)

    If you have purchased one of our extensions or our bundle and you need help, you will need to submit a support ticket via our website as we are only allowed to provide support on this forum for the free plugin hosted on the www.ads-software.com website.

    To submit a ticket, please login to our website using the email used on checkout and go to this page:

    https://ultimatemember.com/support/ticket/

    Thank you for supporting Ultimate Member with your purchase!

    Regards.

Viewing 2 replies - 1 through 2 (of 2 total)
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