ultimate-responsive-image-slider broken after php upgrade

  • Resolved Nodswen

    (@nodswen)


    3 years, 3 months ago

    Hi Developer,

    My hosting has upgrade my site to php 7.4 from 5.6 and I have noticed the slides have been broken since.

    The slider doesn’t display any more and this is the error shown.

    Warning: count(): Parameter must be an array or an object that implements Countable in /home/customer/www/domain.com/public_html/wp-content/plugins/ultimate-responsive-image-slider/layout.php on line 15

    Please let me know how I could fix this issue. Much appreciated with any help. Thanks.

    • This topic was modified 3 years, 3 months ago by Nodswen.

    The page I need help with: [log in to see the link]

Viewing 13 replies - 1 through 13 (of 13 total)
  • Plugin Author FARAZFRANK

    (@farazfrank)

    Hi @nodswen,

    Can you tell me which plugin version are you using?

    And if you recently updated the plugin then what was the last plugin version?

    I will try to fix your issue ASAP.

    Thanks

    Thread Starter Nodswen

    (@nodswen)

    Thanks for the fast response.

    I’m on version – 3.5.4

    Plugin Author FARAZFRANK

    (@farazfrank)

    Hi @nodswen,

    I think you were using the 3.3.9 or older version before.

    The easiest solution is to downgrade the slider version to 3.3.9.
    Downgrade plugin version: https://www.ads-software.com/support/topic/recover-broken-sliders-by-downgrading-version-3-3-9/

    OR

    If you have a few sliders then just recreate them.

    OR

    Contact me on my website.

    Due to WordPress guidelines, I modified some of the code into a plugin.

    Thanks

    • This reply was modified 3 years, 3 months ago by FARAZFRANK.
    Thread Starter Nodswen

    (@nodswen)

    Hi @farazfrank

    I do recall the last time I upgraded the plugin was around late September 2020.

    I have downgraded the plugin to 3.3.9 but now the images seems to be loading only yet not showing.

    Do you have any idea why?

    • This reply was modified 3 years, 3 months ago by Nodswen.
    • This reply was modified 3 years, 3 months ago by Nodswen.
    • This reply was modified 3 years, 3 months ago by Nodswen.
    Plugin Author FARAZFRANK

    (@farazfrank)

    Can you go through my third option?

    I need to check the issue on site.

    Thanks

    Thread Starter Nodswen

    (@nodswen)

    @farazfrank can you pls advise what the latest version released in September 2020 was?

    Plugin Author FARAZFRANK

    (@farazfrank)

    @nodswen there is no update from the last 4 months.

    I would suggest you use the latest plugin version.

    And those sliders not working, just open and update all sliders one by one.

    Hope this will fix all slider issues.

    Thanks

    Thread Starter Nodswen

    (@nodswen)

    I have tried both 3.5.4 and 3.3.9 with newly created slide and neither works.

    Basically it seems the plugins is unable to load the actual image for some reason it’s just showing the loading.gif

    Loading image...

    • This reply was modified 3 years, 3 months ago by Nodswen.
    Thread Starter Nodswen

    (@nodswen)

    @farazfrank pls kindly provide your guidance. What would be causing new slide to not show any images? I’m currently on ver 3.5.4.

    Thanks.

    Plugin Author FARAZFRANK

    (@farazfrank)

    Can you contact me at my site?

    Thanks

    Thread Starter Nodswen

    (@nodswen)

    I did. Thru https://wpfrank.com/contact/ but I haven’t got a response back yet.

    Thread Starter Nodswen

    (@nodswen)

    @farazfrank Ultimate Responsive Image Slider – 3.5.4 compatible with WordPress Version 5.8.2? I have noticed my WP is on auto upgrade so it’s on the latest version.

    Plugin Author FARAZFRANK

    (@farazfrank)

    I think, my contact form not working on site. (So, use it directly farazfrank777 at the rate gmail dot com)

    Yes, it is 100% compatible with 5.8.2. I will push an update soon so ignore the message.

Viewing 13 replies - 1 through 13 (of 13 total)
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