• Resolved webmaxter80

    (@webmaxter80)


    Hello, I have a problem with UM plugin: on my artwork website there are artists, each with their own page, where listing their artworks; my problem is that, in someone of this page, artworks listing not works…I add a link to the page I need help with and, below, I add another link to page that works fine: /user/britta-cianferoni/ (if You look at this one there are some artworks to view under “Ultime Opere”, unlike the user Elvira Cannì.
    I do not understand why, with Elvira Cannì, is not possible to view her artworks, when upload process is the same for everybody.
    Please someone that helps me, thanks.

    • This topic was modified 3 years, 6 months ago by Jan Dembowski.

    The page I need help with: [log in to see the link]

Viewing 14 replies - 1 through 14 (of 14 total)
  • Plugin Contributor Champ Camba

    (@champsupertramp)

    Hi @webmaxter80

    Have you made any customization with UM hooks? If so, could you please share them here so we can review them? Also, are you using a UM extension to display those photos/artworks?

    Regards,

    Thread Starter webmaxter80

    (@webmaxter80)

    Hello Champ Camba, thanks for Your reply…I do not made any customization with UM hooks and I’m not using UM extensions to display artworks into profile page: I do not understand why in most of cases is all ok but in some of them listing do not works.

    Plugin Contributor Champ Camba

    (@champsupertramp)

    Hi @webmaxter80

    If you don’t have any customization or extension, then how are you able to display the artworks in the profile tab?

    Regards,

    Thread Starter webmaxter80

    (@webmaxter80)

    Hello Champ Camba, I display them with this shortcode: [wpuf_dashboard post_type=”product”] (artworks are added like products).

    Thanks for Your availabilty.

    Plugin Contributor Champ Camba

    (@champsupertramp)

    Hi @webmaxter80

    You will have to contact the developer of that shortcode and see if they can confirm that their shortcode accepts a user ID so you can integrate it with UM.

    Regards,

    Thread Starter webmaxter80

    (@webmaxter80)

    Hi Champ Camba, thanks for Your reply.
    I don’t think that, if it accepts the ID as an attribute, the problem will be solved, also because the shortcode in question works for most of the other users (artists), without having to enter the ID (which should still be entered dynamically as each artist has his own ID).
    Place two examples to be clearer in the explanation:
    – artist profile with visible works = /user/britta-cianferoni/
    – artist profile without visible works = /user/elvira-canni/
    Both use the shortcode that I indicated, that is the one that should display the works of the artist himself / herself in their profile page, under “Ultime Opere”.
    I hope I have explained the problem better …
    Thanks.

    • This reply was modified 3 years, 6 months ago by Jan Dembowski.

    @webmaxter80

    You have the same Javascript errors in both links:

    Uncaught TypeError: $ is not a function

    from this code:
    <script>$('input:search').attr('placeholder','Some New Text')</script>
    and
    <script>$("strong:contains('Post rimanenti:')").css("display","none")</script>

    • This reply was modified 3 years, 8 months ago by missveronica.
    Thread Starter webmaxter80

    (@webmaxter80)

    Hi Veronica, thanks for Your reply.
    Ok but why in the first profile I see all her artworks and in the second profile I don’t see them?
    Error is for every profile but someone of them don’t visualize artworks, it is very strange.
    How can I fix this error?

    @webmaxter80

    Ask the developer of the shortcode.

    The bad javascripts must be included within:

    jQuery(function($){ .... your code here ..... });

    Thread Starter webmaxter80

    (@webmaxter80)

    Ok Veronica, thanks for Your reply.

    Plugin Contributor Champ Camba

    (@champsupertramp)

    Hi @webmaxter80

    Please contact the third-party plugin developer if they’ve made this integration with UM and check this issue – because we haven’t made this integration on our end.

    Regards,

    Plugin Contributor Champ Camba

    (@champsupertramp)

    Hey there!

    This thread has been inactive for a while so we’re going to go ahead and mark it Resolved.

    Please feel free to re-open this thread by changing the Topic Status to ‘Not Resolved’ if any other questions come up and we’d be happy to help. ??

    Regards,

    Thread Starter webmaxter80

    (@webmaxter80)

    Ok, thanks.

    Thread Starter webmaxter80

    (@webmaxter80)

    Hello, this is WPUF plugin reply about this issue:

    “MM Aurangajeb (August 13, 2021 at 6:54 pm):
    Hi again,

    Your raised issue:

    WPUF throwing console error and the WC products are not showing on the Ultimate Member user profile page.

    → Please note: The issue you are facing is not happening for our plugin. I have deactivated the WPUF Free and Pro plugin (to take a test, they have now been reactivated), but your ultimate member’s listing profile page is still showing the same as before.

    Please cross-check with your Ultimate Member Support that the single listing profile page empty issue is happening for WPUF Plugin. And ask them to share more details about the file reference or how they found it’s happening for the WPUF plugin (about this message:

    You have the same Javascript errors in both links:
    
    Uncaught TypeError: $ is not a function
    
    from this code:
    <script>$('input:search').attr('placeholder','Some New Text')</script>
    and
    <script>$("strong:contains('Post rimanenti:')").css("display","none")</script>

    ).

    Note again, WPUF has no integration or compatibility with the Ultimate Member plugin. Our integration with the WooCommerce product will let the users submit products from the front-end product type form.

    I hope you got the point.

    Thanks”

    Wait for your reply, I need to understand why I have all these issues, this one and UM exclude specific users from listing not working, and how to resolve them.

    Thanks.

Viewing 14 replies - 1 through 14 (of 14 total)
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