UM using page_id instaed of permalink structure

  • Resolved danny77

    (@danny77)


    2 years, 3 months ago

    Hi,
    When an admin is logged into the site, the menu shows and links to the correct pages, but when a subscriber is logged in, the url’s for the members area displays and links to non-exsisting pages.
    For example, when an admin is logged in, they can go to this page from the menu: https://glacierstreetrodassociation.com/members-only/
    When a subscriber is logged in the menu links change and that link goes here: https://glacierstreetrodassociation.com/?page_id=4193

    I have updated the permalinks, checked and re-checked the menu structure, diabled all plugins and also tried a different bare theme and nothing worked.
    Thanks for any help!

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Aswin Giri

    (@aswingiri)

    Hello @danny77

    Can you make sure your page is published? Can you please share screenshot of ‘Content restrictions’ section for the page you are having issue with?

    Thread Starter danny77

    (@danny77)

    The pages are published. Please see screenshots.
    As you can see, when an admin is logged in, the pages are viewable on the frontend of the website.
    When a subsciber is logged in the pages are 404.
    Also, when an admin is logged in, the URL’s work like they should, but when a subsciber is logged in the URL’s change to page_id.
    Please see attached picture in the link.

    Plugin Support andrewshu

    (@andrewshu)

    Hello @danny77

    There is no screenshot in your answer. Could you send link to the screenshot?

    Also, try to do a conflict test – https://docs.ultimatemember.com/article/96-how-to-do-a-plugin-theme-conflict-test.

    Thank you.

    Plugin Support andrewshu

    (@andrewshu)

    Hi @danny77

    This thread has been inactive for a while so we’re going to go ahead and mark it Resolved.

    Please feel free to re-open this thread if any other questions come up and we’d be happy to help. ??

    Regards

Viewing 4 replies - 1 through 4 (of 4 total)
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