UM2 User Tags Gone

  • Upgraded to UM2 and noticed that when you edit a user profile, the user tags are missing. They still show on the frontend, but once you view the edit screen they are missing. If you save the profile without making changes, then the tags are removed. So any member who edits their profile will lose all previously setup user tags. I’ve tested this with multiple accounts.

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  • Plugin Support Ultimate Member Support

    (@ultimatemembersupport)

    Hi @jpatrickm,

    Have you installed User tags extension for 2.0?
    If you have purchased one of our extensions or our bundle and you need help, you will need to submit a support ticket via our website as we are only allowed to provide support on this forum for the free plugin hosted on the www.ads-software.com website.

    Submitting a ticket via our website will guarantee a much faster response as we only answer questions on this forum after we have taken care of our paying customers.

    To submit a ticket, please login to our website using the email used on checkout and go to the paid support page.

    Regards.

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