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Resolved

(@whytsno)

Hi all,

Im not able to edit/add price and product photos like product photo/galery. I tried the conflict test with the theme and plugins and its not caused of any of them.

I think the problem is my database.

When I fill in the price (regular product) and then publish the post. On the page “Products” (admin panel) data looks like is not received.

https://prnt.sc/sOm-ZLiTeToz

https://prnt.sc/DyVbSQIVK74p

I tried checking the inspect elements on the product page , in the html tag the for the price is empty.

I can only choose old images for the product photos. Not able to choose and save the new uploaded photos.

### WordPress Environment ###

WordPress address (URL): https://cz.forlonglife.clinic

Site address (URL): https://cz.forlonglife.clinic

WC Version: 7.3.0

REST API Version: ?</img> 7.3.0

WC Blocks Version: ?</img> 9.1.5

Action Scheduler Version: ?</img> 3.4.0

Log Directory Writable: ?</img>

WP Version: 6.1.1

WP Multisite: –

WP Memory Limit: 512 MB

WP Debug Mode: –

WP Cron: ?</img>

Language: en_US

External object cache: –

### Server Environment ###

Server Info: Apache

PHP Version: 8.0.27

PHP Post Max Size: 512 MB

PHP Time Limit: 600

PHP Max Input Vars: 1000

cURL Version: 7.47.0

OpenSSL/1.0.2g

SUHOSIN Installed: –

MySQL Version: 5.7.10

Max Upload Size: 256 MB

Default Timezone is UTC: ?</img>

fsockopen/cURL: ?</img>

SoapClient: ?</img>

DOMDocument: ?</img>

GZip: ?</img>

Multibyte String: ?</img>

Remote Post: ?</img>

Remote Get: ?</img>

### Database ###

WC Database Version: 7.3.0

WC Database Prefix: wp_

Total Database Size: 9.53MB

Database Data Size: 8.42MB

Database Index Size: 1.11MB

wp_woocommerce_sessions: Data: 0.02MB + Index: 0.00MB + Engine InnoDB

wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB

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wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB

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wp_usermeta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB

wp_users: Data: 0.02MB + Index: 0.00MB + Engine InnoDB

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wp_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB

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### Post Type Counts ###

attachment: 92

custom_css: 1

customize_changeset: 21

nav_menu_item: 13

page: 18

polylang_mo: 3

post: 4

product: 21

product_variation: 4

revision: 21

shop_order: 1

shop_order_refund: 1

ux_template: 6

woo_product_tab: 1

wp_global_styles: 2

wpcf7_contact_form: 2

### Security ###

Secure connection (HTTPS): ?</img>

Hide errors from visitors: ?</img>

### Active Plugins (7) ###

Contact Form 7: by Takayuki Miyoshi – 5.7.2

Zásilkovna: by Zásilkovna s.r.o. – 1.4.1

Payment Plugins for Stripe WooCommerce: by Payment Plugins

[email protected] – 3.3.36

WooCommerce Product Tabs: by WP Concern – 2.0.17

WooCommerce: by Automattic – 7.3.0

WP Mail SMTP: by WPForms – 3.7.0

WP Rocket: by WP Media – 3.10.6

### Inactive Plugins (3) ###

BBQ Firewall: by Jeff Starr – 20221002

CURCY - Multi Currency for WooCommerce: by VillaTheme – 2.1.27

Duplicator: by Snap Creek – 1.5.1

### Dropin Plugins (1) ###

advanced-cache.php: advanced-cache.php

### Settings ###

API Enabled: –

Force SSL: –

Currency: CZK (K?)

Currency Position: right_space

Thousand Separator:

Decimal Separator: .

Number of Decimals: 0

Taxonomies: Product Types: external (external)

grouped (grouped)

simple (simple)

subscription (subscription)

variable (variable)

variable subscription (variable-subscription)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)

exclude-from-search (exclude-from-search)

featured (featured)

outofstock (outofstock)

rated-1 (rated-1)

rated-2 (rated-2)

rated-3 (rated-3)

rated-4 (rated-4)

rated-5 (rated-5)

Connected to WooCommerce.com: –

Enforce Approved Product Download Directories: ?</img>

Order datastore: WC_Order_Data_Store_CPT

### WC Pages ###

Shop base: #7 - /obchod/

Cart: #8 - /kosik/

Checkout: #9 - /pokladna/

My account: #10 - /muj-ucet/

Terms and conditions: ?</img> Page not set

### Theme ###

Name: Flatsome Child

Version: 3.0.0

Author URL: https://xxxx.cz

Child Theme: ?</img>

Parent Theme Name: Flatsome

Parent Theme Version: 3.15.5

Parent Theme Author URL: https://www.uxthemes.com/

WooCommerce Support: ?</img>

### Templates ###

Overrides: flatsome/woocommerce/archive-product.php

flatsome/woocommerce/cart/cart-empty.php version 3.5.0 is out of date. The core version is 7.0.1

flatsome/woocommerce/cart/cart-shipping.php version 3.6.0 is out of date. The core version is 7.3.0

flatsome/woocommerce/cart/cart.php version 3.8.0 is out of date. The core version is 7.0.1

flatsome/woocommerce/checkout/form-checkout.php

flatsome/woocommerce/checkout/form-coupon.php version 3.4.4 is out of date. The core version is 7.0.1

flatsome/woocommerce/checkout/terms.php

flatsome/woocommerce/checkout/thankyou.php

flatsome/woocommerce/content-product-cat.php

flatsome/woocommerce/content-product.php

flatsome/woocommerce/content-single-product.php

flatsome/woocommerce/content-widget-product.php

flatsome/woocommerce/global/breadcrumb.php

flatsome/woocommerce/global/quantity-input.php version 4.0.0 is out of date. The core version is 7.2.0

flatsome/woocommerce/global/wrapper-end.php

flatsome/woocommerce/global/wrapper-start.php

flatsome/woocommerce/loop/loop-end.php

flatsome/woocommerce/loop/loop-start.php

flatsome/woocommerce/loop/pagination.php

flatsome/woocommerce/loop/result-count.php

flatsome/woocommerce/loop/sale-flash.php

flatsome/woocommerce/myaccount/form-login.php version 4.1.0 is out of date. The core version is 7.0.1

flatsome/woocommerce/myaccount/navigation.php

flatsome/woocommerce/notices/error.php

flatsome/woocommerce/notices/notice.php

flatsome/woocommerce/notices/success.php

flatsome/woocommerce/product-searchform.php version 3.3.0 is out of date. The core version is 7.0.1

flatsome/woocommerce/single-product/photoswipe.php

flatsome/woocommerce/single-product/price.php

flatsome/woocommerce/single-product/product-image.php

flatsome/woocommerce/single-product/product-thumbnails.php

flatsome/woocommerce/single-product/rating.php

flatsome/woocommerce/single-product/related.php

flatsome/woocommerce/single-product/review.php

flatsome/woocommerce/single-product/sale-flash.php

flatsome/woocommerce/single-product/share.php

flatsome/woocommerce/single-product/short-description.php

flatsome/woocommerce/single-product/tabs/tabs.php

flatsome/woocommerce/single-product/title.php

flatsome/woocommerce/single-product/up-sells.php

flatsome/woocommerce/single-product-reviews.php

flatsome/woocommerce/single-product.php

flatsome/woocommerce/content-product_cat.php

Outdated Templates: ?</img>

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### Admin ###

Enabled Features: activity-panels

analytics

coupons

customer-effort-score-tracks

experimental-products-task

experimental-import-products-task

experimental-fashion-sample-products

shipping-smart-defaults

shipping-setting-tour

homescreen

marketing

multichannel-marketing

mobile-app-banner

navigation

onboarding

onboarding-tasks

remote-inbox-notifications

remote-free-extensions

payment-gateway-suggestions

shipping-label-banner

subscriptions

store-alerts

transient-notices

woo-mobile-welcome

wc-pay-promotion

wc-pay-welcome-page

Disabled Features: minified-js

new-product-management-experience

settings

Daily Cron: ?</img> Next scheduled: 2023-01-24 15:43:30 +01:00

Options: ?</img>

Notes: 91

Onboarding: completed

### Action Scheduler ###

Complete: 66

Oldest: 2023-01-17 18:44:08 +0100

Newest: 2023-01-23 19:23:14 +0100

Pending: 2

Oldest: 2023-01-24 19:23:14 +0100

Newest: 2023-01-30 14:00:36 +0100

### Status report information ###

Generated at: 2023-01-23 19:23:36 +01:00

This topic was modified 1 year, 10 months ago by whytsno.

Viewing 1 replies (of 1 total)

xue28 (woo-hc)
(@xue28)

1 year, 10 months ago

Hi @whytsno

Thanks for reaching out!

Im not able to edit/add price and product photos like product photo/galery. I tried the conflict test with the theme and plugins and its not caused of any of them.

Can you please try to switch to the default Storefront theme and only WooCommerce plugin is enabled and see if this works?

If so, then this kind of problem is usually caused by your theme or a third-party plugin present on your site. We can run a conflict test to verify this. I’d recommend cloning your site to a staging environment and performing the tests described on this guide without modifying your live site or impacting customers. Many hosts provide staging facilities, so it’s worth checking in with them. It’s also possible to do it using the free WP Staging plugin.

If this was caused by a third-party plugin present on your site, it would be best to reach out to the developers for further assistance here.

If this did not resolve the issue, please provide the fatal error logs (if any) under WooCommerce > Status > Logs.

Let us know how it goes!

Viewing 1 replies (of 1 total)

The topic ‘Unable add price, product photos on new created product posts’ is closed to new replies.

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