• Resolved dalgi

    (@dalgi)


    Hello. I was unable to send test email. i am using brevo. Please help.

    this is the error: Code: 401, Message: Unauthorized, Body: {“message”:”not verified”,”code”:”unauthorized”}

    the transcript :
    https://smtp-relay.brevo.com:587 Code: 401, Message: Unauthorized, Body: {“message”:”not verified”,”code”:”unauthorized”} –Raw message follows– Array ( [sender] => Array ( [name] => Malaysia Bus Rental Website [email] => [email protected] ) [to] => Array ( [0] => Array ( [email] => [email protected] ) ) [subject] => Postman SMTP Test (malaysiabusrental.com) [textContent] => Hello! Sent by Postman 2.9.7 – https://www.ads-software.com/plugins/post-smtp/ [htmlContent] => <!DOCTYPE html PUBLIC “-//W3C//DTD XHTML 1.0 Transitional//EN” “https://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd”&gt; <html xmlns=”https://www.w3.org/1999/xhtml”&gt; <head> <meta http-equiv=”Content-Type” content=”text/html; charset=utf-8″ /> <style type=”text/css” media=”all”> .wporg-notification .im { color: #888; } /* undo a GMail-inserted style */ </style> </head> <body class=”wporg-notification”> <div style=”background: #e8f6fe; font-family: & quot; Helvetica Neue&quot; , Helvetica ,Arial,sans-serif; font-size: 14px; color: #666; text-align: center; margin: 0; padding: 0″> <table border=”0″ cellspacing=”0″ cellpadding=”0″ bgcolor=”#e8f6fe” style=”background: #e8f6fe; width: 100%;”> <tbody> <tr> <td> <table border=”0″ cellspacing=”0″ cellpadding=”0″ align=”center” style=”padding: 0px; width: 100%;””> <tbody> <tr> <td> <div style=”max-width: 600px; height: 400px; margin: 0 auto; overflow: hidden;background-image:url(‘https://ps.w.org/postman-smtp/assets/email/poofytoo.png&#8217;);background-repeat: no-repeat;”> <div style=”margin:50px 0 0 300px; width:300px; font-size:2em;”>Hello! – 你好 – Bonjour! – ?????? – ?Hola! – Olá – Привет! – 今日は</div> <div style=”text-align:right;font-size: 1.4em; color:black;margin:150px 0 0 200px;”>Sent by Postman 2.9.7 <br/> </div> </div> </td> </tr> </tbody> </table> <br><span style=”font-size:0.9em;color:#94c0dc;”>Image source: poofytoo – Used with permission</span> </td> </tr> </tbody> </table> </body> </html> [headers] => Array ( [X-Mailer] => Postman SMTP 2.9.7 for WordPress (https://www.ads-software.com/plugins/post-smtp/) [MIME-Version] => 1.0 [message-id] => [email protected] ) )

    my diagnostic :

    Mailer: postsmtp
    HostName: malaysiabusrental.com
    cURL Version: 7.87.0
    OpenSSL Version: OpenSSL/1.1.1p
    OS: Linux sgprm150.fastcpanelserver.com 4.18.0-425.19.2.lve.el8.x86_64 #1 SMP Thu Apr 6 12:07:52 EDT 2023 x86_64
    PHP: Linux 7.4.33 C
    PHP Dependencies: iconv=Yes, spl_autoload=Yes, openssl=Yes, sockets=Yes, allow_url_fopen=Yes, mcrypt=Yes, zlib_encode=Yes
    WordPress: 6.5.5 en_US UTF-8
    WordPress Theme: Hello Elementor
    WordPress Plugins: Gravity Forms, Elementor, Essential Addons for Elementor, JetBlocks For Elementor, JetElements For Elementor, JetEngine, JetMenu, JetTabs For Elementor, JetThemeCore, JetTricks, JetProductGallery, Post SMTP, Temporary Login Without Password, WP-Optimize – Clean, Compress, Cache
    WordPress wp_mail Owner: /home/malaysiabusrenta/public_html/wp-content/plugins/post-smtp/Postman/PostmanWpMailBinder.php
    WordPress wp_mail Filter(s): wp_staticize_emoji_for_email, PostsmtpMailer->get_mail_args
    Postman: 2.9.7
    Postman Sender Domain (Envelope|Message): malaysiabusrental.com | malaysiabusrental.com
    Postman Prevent Message Sender Override (Email|Name): Yes | Yes
    Postman Active Transport: Brevo (https://smtp-relay.brevo.com:587)
    Postman Active Transport Status (Ready|Connected): Yes | Yes
    Postman Deliveries (Success|Fail): 0 | 1

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Support M Haseeb

    (@haseeb0001)

    Hi @dalgi

    I hope you are doing well.

    It seems like there’s a Brevo settings issue. You can verify the sender identity by following the Brevo documentation here. Additionally, you can reconfigure with Post SMTP. For more help, please refer to the Post SMTP Brevo Guide here.

    Thanks and regards,
    Support Team – WPExperts??

Viewing 1 replies (of 1 total)
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