Unable to acces Rolls screen, No sub-menu item under the ‘Capabilities’ menu

  • Resolved Md Jahidul Islam

    (@onetarek)


    2 weeks, 6 days ago

    I am unable to create new Rolls. There is no sub-menu item under the ‘Capabilities’ menu.
    If I try to access the Rolls page directly using the link “/wp-admin/admin.php?page=pp-capabilities-roles“, it shows the message “Sorry, you are not allowed to access this page.“
    So, it is not any front-end JS related problem. The sub-menu pages are not registered.

    My troubleshooting results.
    I deactivated all plugins and activated Twenty-Three theme. Same problem.
    Server info
    WordPress Version: 6.6.2
    PublishPress Capabilities Version: 2.14.0
    Server architecture: Linux 3.10.0-962.3.2.lve1.5.66.el7.x86_64 x86_64
    Web server: LiteSpeed
    PHP version: 7.4.33 (Supports 64bit values)

    I installed this plugin on my localhost. It works perfectly.
    Local server info
    WordPress Version: 6.6.2
    PublishPress Capabilities Version: 2.14.0
    Server architecture: Linux 6.8.0-47-generic x86_64
    Web server: Apache/2.4.43 (Unix)
    PHP version: 7.4.30 (Supports 64bit values)

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter Md Jahidul Islam

    (@onetarek)

    I found the cause of the issue.
    Though I am an ‘administrator‘ user, I did not have the PublishPress Capabilities. All ‘PublishPress Capabilities‘ were unchecked for the ‘administrator‘ user roll. Luckily I had ‘manage capabilities’ capabilities. I checked all ‘PublishPress Capabilities‘.
    The problem had been solved.

    Plugin Support Riza Maulana Ardiyanto

    (@rizaardiyanto)

    I’m glad to hear you resolved your issue already @onetarek !

    We appreciate you using our plugin!

Viewing 2 replies - 1 through 2 (of 2 total)
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