Unable to acces settings

  • Resolved apriljoy

    (@apriljoy)


    9 years, 9 months ago

    Same thing on 4.2.1. I set the icons up previously, so they are on the website. But when I am in the dashboard and try to click on the button to modify the settings, I have a spinning circle and the page never loads.

    I love this plugin, so really want to get this resolved. Any thoughts?

    It must have worked on an earlier version of WordPress without a problem, but not working now.

    https://www.ads-software.com/plugins/ultimate-social-media-icons/

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author socialdude

    (@socialdude)

    Most likely that’s not due to the new WordPress version, but other changes you made in the meantime. Can you think of any you did (installed other plugins, did something on the server etc.)?

    Thread Starter apriljoy

    (@apriljoy)

    I haven’t worked on the site in quite some time other than updates. I’ll try disabling some plugins to see if I can figure out who the culprit is. Thanks.

    Plugin Author socialdude

    (@socialdude)

    Hi April, did it work? I close the topic for now. If there is anything let me know!

    Thread Starter apriljoy

    (@apriljoy)

    No it did not work. ??

    Plugin Author socialdude

    (@socialdude)

    Could you please send us screenshots of the issue to support at ultimatelysocial dot com?

Viewing 5 replies - 1 through 5 (of 5 total)
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