Unable to access

Update – from console at the moment the error displays:
https://snipboard.io/z9eVJE.jpg

Hello, sorry to hear you are having issues.

Are you getting errors in your PHP error log?

No, nothing in php errors, only the console and displayed errors as above

Thanks

We are aware of an issue that can cause a similar situation when the current user has corrupted meta data attached to it – are you able to create a new admin user, login as that user and test if that works?

Hi again

Just tried that with the same outcome unfortunately

Thanks

Hi again

I’ve been able to locate the plugin conflict – W3 Total Cache, if “Disk: Enhanced” page caching is on, the error persists. If I change to “Disk: Basic” or disable W3TC the error does not present.

Perhaps uiBuilder is calling something frontend-related that the cache affects?

Thanks for letting us know, it should be relatively easy to find out what is going on now we know the cause. I will update here when we have a fix

I was able to workaround by deleting all uip-___ options from wp_options table then reactivate plugin – one of the options must have been corrupted