Unable to access admin

  • Spot the Cat

    (@spot-the-cat)


    7 years ago

    I have recently purchased an SSL and downloaded a plug in for it to do all the necessary changes to add the certificate to the site. (I can’t recall the name of the plug in) The plug in stated that I needed to go to Settings – General and add an s on the end of http to enable it to work. I did this and saved it and didn’t do anything else. I can no longer log on to my admin page as it has an error message stating https:// {etc} has too many redirections. When I go into the browser bar and take the s out of the address, it still reverts back to trying to open with the s. Can anyone advise how I can access the admin page and remove the s that I added into the address bar?

    The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)
  • Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    To back out the change to your site, edit wp-config.php and override the database for siteurl:

    https://codex.www.ads-software.com/Editing_wp-config.php#WP_SITEURL

    Once you have properly installed the SSL certificate:

    1. No plugins are necessary for SSL.

    2. Get this script and upload to your host: https://interconnectit.com/products/search-and-replace-for-wordpress-databases/

    3. Backup your site.

    4. Search for https://bengalcatworld.com and replace with https://bengalcatworld.com in all tables.

    5. Clear your browser history and cookies related to your site.

    6. Delete the interconnectit script. Remove the line(s) you added to wp-config.php (above).

    Thread Starter Spot the Cat

    (@spot-the-cat)

    Thank you for your help.
    I am not very tech-savvy but will try and follow these helpful instructions.
    Many thanks

    Thread Starter Spot the Cat

    (@spot-the-cat)

    I tried doing what was stated with the config.php but it didn’t work. It took me to the normal website and said that the page wasn’t found. I’ve now also lost the theme on the website so it looks poor and of course can’t get into the admin page to resolve it. Any further guidance on how to get on to my admin page would be appreciated. (I’ve un-done the changes I made to the php file for now)

    Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    How did you try to edit your wp-config.php file?

    Thread Starter Spot the Cat

    (@spot-the-cat)

    I went into the folder on my hosting and typed in

    define( ‘WP_SITEURL’, ‘https://bengalcatworld.com/wordpress’ );

    Saved, and exited

    Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    I went into the folder on my hosting and typed in

    Was that the URL before you changed it? You want to set it back to what it was.

    Thread Starter Spot the Cat

    (@spot-the-cat)

    It didn’t have the wordpress bit at the end, silly me.

    Have re-typed it in as
    define( ‘WP_SITEURL’, ‘https://bengalcatworld.com’ );

    but it’s still not working. Do I need to put the www. bit in as well?

    Thread Starter Spot the Cat

    (@spot-the-cat)

    I have sorted it!! Thank you so much!

    It’s bengalcatworld.com/home

    (told you I wasn’t techy)

    Now I just need to sort out the SSL part.

    I really appreciate your help.

Viewing 8 replies - 1 through 8 (of 8 total)
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