Unable to access admin dashboard(wp-admin page)

  • Resolved alvinhohcw

    (@alvinhohcw)


    4 years, 7 months ago

    Hello,
    I cannot access to my wordpress admin dashboard no matter through my host tool or the
    /wp-admin/
    since yesterday.

    It both redirected me to the wp-login page and once I logged in, not to the dashboard but to my website home page.

    I have tried the following solutions but still cannot fix.
    1) clear the cookies and wordpress cache.
    2) deactivate the “plugins” & “themes” folder via FTP.
    3) deleting the .htaccess file via FTP

    I didn’t modify any source files so I don’t know how it crashed suddenly.

    Hope you guys can help me thank you so much.

    • This topic was modified 4 years, 7 months ago by alvinhohcw.
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  • Thread Starter alvinhohcw

    (@alvinhohcw)

    Sorry and I found the reason is the automatewoo plugin changed my account role

    Hi alvinhohcw,

    I have the same problem.

    Maybe you could describe the steps how did you solve the problem?

    Kind regards,
    Daniel

Viewing 2 replies - 1 through 2 (of 2 total)
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