Unable to Access Admin Page

  • I have a locally installed version of WordPress 3.8.1 running on a Windows 2008 Server with PHP 5.3.2 and MySQL 5.1.66.

    For some reason I am suddenly unable to login to the admin page, and am recieving the ERR_CONNECTION_RESET message when I attempt to log in from any device or browser. I have deactivated all themes, all plugins, and reinstalled WordPress from a new download of the files. The site is up and running at https://www.bhgis.org, however anytime I attempt to log in to the admin page I get the above mentioned error. It’s like the system doesn’t even try to process my login request; I immediately get the error. I’m not sure if I have a PHP issue, or a permissions issue, or something different. I’m sure this isn’t a firewall issue because the same error happens when I try to log in directly from the localhost as well. I’m out of guesses!

    Any thoughts or help is appreciated!

Viewing 4 replies - 1 through 4 (of 4 total)

  • Did you solve this problem?

    Thread Starter leftyb

    (@leftyb)

    This problem remains unsolved.

    If you visit the link I posted above in my original post, you’ll see an HTML version of our site we’ve gone back to.

    Okay so if I understand the problem. You did have wordpress running successfully and then all of a sudden you started getting the error above only when you visited https://www.bhgis.org/wp-admin and try to login?

    Were you just setting up wordpress or did you have content because I
    I see that https://www.bhgis.org/index.php works but it is the standard WordPress “hello” page…no real content. And when I try https://www.bhgis.org/wp-admin I get a 404 error but if I click on the login link at the lower left corner, I get the login page.

    Was there any updating you did before this problem occurred? A WordPress Update or a new plugin installed or updated? Or was the server where the site is hosted get updated in any way? A PHP update?
    Did you change any of the permission settings on any of the WordPress files or folders?

    Where is the site hosted?
    What is the version of WordPress?

    Did you move any files or folders around? I can make the error happen just by trying to login. There is something about the URL that pops up after trying to login doesn’t look right to me. Is wordpress installed in the root of your domain or a sub directory?

    Okay. I’ve done some research. There are a ton of ways this problem can occur but I think your problem might be the same as describe by this support log Unable to Access Admin Page

    There are numerous other sources reporting that the problem … when it occurs out of the blue … is due to the hosting service changing something. Here is another example not related to WordPress.

    If that isn’t the cause of your problem, enter the following into google and review some of the other ways people have encountered and solved this problem in relation to WordPress.

    site:www.ads-software.com “err_connection_reset”

Viewing 4 replies - 1 through 4 (of 4 total)
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