“Unable to Access Products”

  • Resolved tprice07

    (@tprice07)


    5 years, 2 months ago

    1. Added the plugin to the WordPress site with WooCommerce.
    2. Connected the account to Constant Contact.
    3. Went to add the “Action Block” for “Woo” and I get this message:
    Your Number One Source for Farm Toys
    “Unable To Access Products: We couldn’t access your WooCommerce products at this time. Please close this message and try again.”

    I tried this with multiple installations and multiple Constant Contact accounts. I’ve been adding products manually which is very painful. Please help.

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author Constant Contact

    (@constantcontact)

    Are these tasks that you’re doing in your WordPress admin or in your Constant Contact admin dashboard? Trying to make sure I’m picturing the correct areas.

    The WordPress plugin side of things is pretty behind-the-scenes and ties in with the WooCommerce order process, outside of some amount of contact syncing and setting store information.

    Thread Starter tprice07

    (@tprice07)

    From within the Constant Contact interface this is what I was hoping to accomplish:
    https://www.youtube.com/watch?v=vn_GFcBCspc

    Plugin Support Michael Beckwith

    (@tw2113)

    The BenchPresser

    .

    Plugin Author Constant Contact

    (@constantcontact)

    Ah gotcha.

    That would be more on the side of integration from constantcontact.com’s dashboard and email construction rather than this plugin specifically. Similar intents, but different places that everything is handled.

    Have you reached out to support at https://community.constantcontact.com/help-center yet by chance? They should be able to more readily help with issues around what you’re seeing when trying to follow similar steps as what’s in the video.

    Plugin Author Constant Contact

    (@constantcontact)

    Any changes or new developments here? or are you still seeking some extra guidance?

    Thread Starter tprice07

    (@tprice07)

    I chatted with someone on Constant Contact and this is what I received:
    “It is actually a defect that is being tracked internally by us. Constant Contact is working on fixing this issue at the earliest. It is still being looked into by the backend team.”

    Very little hope.

    Plugin Author Constant Contact

    (@constantcontact)

    Here’s to hoping though!

    Thanks for the feedback.

Viewing 7 replies - 1 through 7 (of 7 total)
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