Unable to access WordPress admin panel

The reason for the error should be visible in the error log. You can find it in your hosting area. If necessary, the support of your hosting can help you.

Alternatively, you could also enable debugging in WordPress. How to do this is described here: https://www.ads-software.com/support/article/debugging-in-wordpress/ – also here the support of your hosting can help you if necessary to edit the file accordingly.

In both cases you should be able to see what the cause is in the logfile.

After trying to access WP admin panel through https://www.workcosec.com/wp-admin, I accessed error log. Showing Apache error: https://www.canva.com/design/DAFRLOyExv0/3Tjjv8qBJ1Zi1_zVaf1ZOg/view?utm_content=DAFRLOyExv0&utm_campaign=designshare&utm_medium=link2&utm_source=sharebutton

The message is abbreviated and thus literally says nothing at all. The best thing to do is to contact your hoster’s support.

Plesk forum (https://talk.plesk.com/threads/unable-to-access-wordpress-admin-panel.366998/#post-916376) directed me to place my query on WordPress Stack Exchange, which I placed here: https://wordpress.stackexchange.com/questions/411080/unable-to-access-wordpress-admin-panel?noredirect=1#comment600405_411080

As of now, without solution.

The mentioned file wp-content/db.php is not part of WordPress Core. You would have to find out, as written at Stackoverflow, where this file comes from. Mostly plugins put files there – or they get there via a hack through a security hole in a plugin or theme. Since you still can’t see the complete error via screenshot, you can’t say more about it from here.

If wp-content/db.php is not part of WordPress Core, then will it be okay if I just search where it is and remove?

Theoretically yes. But if the file is included by something (which must happen since it causes an error), then you paralyze your website with the deletion. You would only get an error that a file was not found. Therefore, the search for the origin is quite important. Hints for this could also be in the file.

Thanks for the continued support.

I have found the file. Here is the content: https://drive.google.com/file/d/1ZGINg_uFYW3GdeUOzAIMLPFD-jvMc3dV/view?usp=share_link

It says so right above: this obviously belongs to the plugin W3TotalCache. Deactivate the plugin to solve the error message. If you have any questions, please contact their support forum.

I have deleted W3TotalCache plugin. But the problem persists.

I am in the process of uploading W3TotalCache plugin once again (if that helps).

Please contact their support: https://www.ads-software.com/support/plugin/w3-total-cache/

I have started with a new WordPress instance connected with finsure.com. Next, the objective is to migrate only the blog posts.

It is to be noted that in the front end, blog posts are not showing up (instead, error message: There has been a critical error on this website). Only the home page showing of workcosec.com.

Any tips on migrating the content of blog posts appreciated.

• This reply was modified 2 years ago by Digital Splendid.