Unable to activate Elementor

  • Resolved macline45

    (@macline45)


    2 years, 5 months ago

    i disactivated Elementor due to having problems with the drag and drop feature but when i tried to activate elementor it keeps showing me an error message

    “An error of type E_ERROR was caused in line 417 of the file /home/ytgsport/public_html/wp-content/plugins/elementor/includes/settings/settings.php. Error message: Uncaught Error: Class ‘Elementor\Modules\Promotions\Module’ not found in /home/ytgsport/public_html/wp-content/plugins/elementor/includes/settings/settings.php:417”

Viewing 5 replies - 1 through 5 (of 5 total)

  • Hi,

    Can you please send me the URL of the site?

    Thread Starter macline45

    (@macline45)

    hello, this is my site URL
    https://ytgsportsassociation.com

    Hi,

    To troubleshoot this issue, follow these instructions:

    If you’re locked out of your WordPress dashboard, open the recovery email sent to you from WordPress. Click the link in that email to gain access to your site’s WordPress dashboard once again.

    Deactivate all plugins apart from Elementor. If this helps, reactivate them one by one to find the culprit.

    If this doesn’t work, switch your theme temporarily to the Hello theme and see if that helps.

    If this doesn’t work, make sure to always use the updated version of Elementor.`

    Thread Starter macline45

    (@macline45)

    Hello,

    thanks for the assistance you are giving me to troubleshoot this problem, I was able to login using the recovery link, but I tried, and it didn’t still go through. Since I am unable to activate Elementor, will it be a good idea to change the file directory name in my cPanel and try activating it again?

    Thread Starter macline45

    (@macline45)

    Hello,

    Thanks very much for everything, i deleted the Elementor plugin and installed it back again and everything works just perfectly fine.

Viewing 5 replies - 1 through 5 (of 5 total)
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