Viewing 15 replies - 1 through 15 (of 17 total)
  • Plugin Author Dualcube

    (@dualcube)

    Hi,

    Thanks for reaching out to us. We will be glad to assist you here. Can you please share the version of the WordPress you are using and also the exact details of the error you are encountering during activation, so that we can check into this issue.

    Look forward to your answer.

    Thanks and Regards,
    DualCube

    Plugin Author Dualcube

    (@dualcube)

    Hello,

    Its been sometime since we heard back on the issues you are facing with the plugin install. Hereby I am marking the issue as resolved, do reach us out if you face any issues.

    Regards,
    Team Dualcube

    Hello, I am having this same problem, since I updated to the latest version of WordPress last week, V3.9.1.

    It gives me no details beyond “Plugin could not be activated because it triggered a fatal error.”

    I have no recourse but to delete and reinstall the plugin, but the same thing happens. I have deactivated all my other Facebook plugins, does nothing. This is my most valuable plugin and there is none like it, please help!

    Thanks,
    Brent

    Plugin Author Dualcube

    (@dualcube)

    Hello Brent,

    Thanks for reaching back. On one hand I am happy to know that the plugin serves your requirement exactly as needed but on other hand I am sorry for the issues you are facing. Can you kindly share the website URL, so that we can cross-check the same at our end and hence debug the issues.

    Looking forward to your reply.

    Best regards,
    Team Dualcube

    https://www.abs-tract.org

    Thanks Dualcube!

    Plugin Author Dualcube

    (@dualcube)

    Hello Brent,

    Thanks for reaching back. We browsed through your site, though we were unable to track the section where the plugin is being utilized. Can you kindly guide us to the page/section.

    Awaiting your reply.

    Best regards,
    Team Dualcube

    I am quite certain I replied to this last week, but now I do not see my message, so no wonder I have not received a reply.

    To clarify, the plug-in is not being utilized, there is no page/section for you to track, I can’t even activate it in the plug-ins list, so.. I don’t know what information you need. It does not show up on my WP sidebar, as its installed but not ‘activated’. I can’t clarify the problem any further. Please see my previous explanation.

    Brent

    Plugin Author Dualcube

    (@dualcube)

    Hello Brent,

    Hello,

    First of all sorry for the delayed response. Can you kindly switch on the wp-debug and send us the error file as its very difficult to comment on the possible reason of the issue. We either need to get into the admin panel or we would need the error file.

    Best regards,
    Team Dualcube

    I switched on wp-debug, but don’t know where to find the error file. I deactivated two plugins that were generating errors, but it had no effect on the FB Viral plugin, and now no errors are given, same problem. I give up! I’ll wait for the next update I guess, or try a new theme.

    Update: upgraded to WP4.0, I turned-off all my plugins, cleared the cache, activated FB-Viral and now I get this message:

    Notice: has_cap was called with an argument that is deprecated since version 2.0! Usage of user levels by plugins and themes is deprecated. Use roles and capabilities instead. in /hermes/bosnaweb04a/b1162/nf.knncontracting/public_html/abs-tract.org/wp-includes/functions.php on line 3318

    But now I’m able to put the code into the page, it works, and it also says this:

    Notice: Undefined index: post_type in /hermes/bosnaweb04a/b1162/nf.knncontracting/public_html/abs-tract.org/wp-content/plugins/fb-viral-downloader/FBViralDownloader.php on line 176

    Plugin Author Dualcube

    (@dualcube)

    Hello Brent,

    Can you try once again.Please download the latest version of the plugin and let us know if it helps.

    Best regards,
    Team Dualcube

    Hey Guys, I updated and it is working, but I get this error on the page where I inserted it:
    Notice: Undefined variable: downloadable_id in /hermes/bosnaweb04a/b1162/nf.knncontracting/public_html/abs-tract.org/wp-content/plugins/fb-viral-downloader/FBViralDownloader.php on line 245

    This is the page where I am using the shortcode “[viraldownloader id=290 text=’Download the Infographic’]”:
    https://www.abs-tract.org/the-book/infographic/

    Thanks!

    Brent

    Thread Starter swake

    (@swake)

    Still unable to activate after the latest upgrade..

    I CAN activate it! The plugin works fine, but it just gives me that error additionally on the page I used it.

Viewing 15 replies - 1 through 15 (of 17 total)
  • The topic ‘Unable to Activate FB VIral Downloader Plugin’ is closed to new replies.