Unable to Activate WP-Adminify Plugin After Installation

  • Resolved takeofujii

    (@takeofujii)


    1 week ago

    Hello,

    My name is Takeo, and I am reaching out for support with the WP-Adminify plugin. I encountered an issue while trying to record a review and tutorial video, as the plugin is not activating after installation.

    Steps to Reproduce the Issue:

    1. Downloaded the WP-Adminify plugin from the WP-Adminify dashboard and copied the license key.
    2. Navigated to my WordPress dashboard, uploaded the downloaded plugin file, and clicked the “Install Now” button.
    3. The plugin installed successfully.
    4. Under the “Activate License” section in the dashboard, I entered my license key and clicked “Activate License.”

    However, after clicking “Activate License,” the process doesn’t complete, and the plugin remains inactive. The button stays in the same state, without further progress.

    Relevant Information:

    • Theme: Twenty Twenty-Four Version 1.2
    • WordPress Version: 6.7 (current)
    • No other plugins are in use

    This issue prevents me from recording my review and tutorial videos, and I hope you can assist me in resolving it soon.

    Thank you for your help.

    Best regards,
    Takeo

    • This topic was modified 1 week ago by takeofujii.
Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support royjemee

    (@royjemee)

    Hello @takeofujii

    Sorry for the issue. Please navigate to plugins> Add new> and search for WP Adminfiy plugin. Then install the free version of our WP Adminify plugin.

    when the free version is installed, it will works fine.

    Please let me know if still it has any error.

    We got this issue and will fix it in our upcoming update.

    Thread Starter takeofujii

    (@takeofujii)

    Hello @royjemee ,

    Thank you very much for the quick solution! Installing the free version worked perfectly, and the premium plugin is now active.

Viewing 2 replies - 1 through 2 (of 2 total)
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