Unable to active plugin – Fatal error

Hi @rajawebstix,

Thank you for reaching out to us and providing the error details.

I feel that you might have modified the default site URL in your WordPress site settings.

We use WordPress default function “plugin_url()” to fetch the site URL and it looks like the value is different from your actual site URL.
So, I would like you to please check once form your end if the site URL in your WordPress general settings is correct.

I have attached an image below on how you can navigate and check the appropriate settings.
Make sure the values match with your actual site URL

Here is the Screenshot of the settings.

Feel free to the respond here.

• This reply was modified 5 years, 4 months ago by Jan Dembowski.

Hi Team,

Thanks for the quick response. Yes we added the correct URL path in Site URL setting page. Here we attached the screenshot. kindly check and let me know the issues. Refer image

@rajawebstix

Thank you for reverting back.
Are you still unable to activate the plugin with the correct URLs?
Kindly let us know.

Yes, We still face the issue. We can’t active the plugin. kindly check and let us know the issues

@rajawebstix,

Would it be possible to get on a screen sharing session so that we can look into this issue together? Let me know a date and time that’s best suitable for you.

Hi Team,

Thanks, Yes we can have the session at Monday 12.00 pm (IST) on 11/11/2019. Please confirm this. Thank you.

• This reply was modified 5 years, 4 months ago by rajawebstix.

Hi Team,

We are waiting for your replay. At-least we have the session around 4 PM or 5 PM(IST) today (11/11/2019). please confirm this. Thanks in advance.

Hi @rajawebstix,

I believe this issue has been resolved over emails.
Please confirm so that we can close this thread.

Greetings!

We’re experiencing a similar error:

Fatal error: Uncaught Error: Class name must be a valid object or a string in /srv/htdocs/wp-content/plugins/miniorange-otp-verification/helper/GatewayFunctions.php:29 Stack trace: #0 /srv/htdocs/wp-content/plugins/miniorange-otp-verification/traits/Instance.php(12): OTP\Helper\GatewayFunctions->__construct() #1 /srv/htdocs/wp-content/plugins/miniorange-otp-verification/MoOTP.php(179): OTP\Helper\GatewayFunctions::instance() #2 /srv/htdocs/wp-content/plugins/miniorange-otp-verification/MoOTP.php(42): OTP\MoOTP->registerAddOns() #3 /srv/htdocs/wp-content/plugins/miniorange-otp-verification/traits/Instance.php(12): OTP\MoOTP->__construct() #4 /srv/htdocs/wp-content/plugins/miniorange-otp-verification/miniorange_validation_settings.php(24): OTP\MoOTP::instance() #5 /wordpress/core/5.4.1/wp-admin/includes/plugin.php(2255): include(‘/srv/htdocs/wp-…’) #6 /wordpress/core/5.4.1/wp-admin/plugins.php(177): plugin_sandbox_scrape(‘miniorange-otp-…’) #7 {main} thrown in /srv/htdocs/wp-content/plugins/miniorange-otp-verification/helper/GatewayFunctions.php on line 29