Unable to add links in visual editor

  • Resolved jakemc

    (@jakemc)


    8 years, 3 months ago

    For one site I manage (and one site only) I have a strange problem with the visual editor:

    I highlight an item of text, click “insert/edit link” button. The item of text turns blue with an underline as if it is now a link. But no popup appears, no opportunity to insert the link destination is provided, and no link is created. This happens in Google Chrome, Safari and Firefox.

    No js errors appear in the console for Chrome or Firebug. I’ve deactivated all plugins. I’ve reactivated the TinyMCE Advanced plugin and added buttons to see if that can sort out a TinyMCE problem. I’ve replaced the wp-includes and the wp-admin folders. None of these changes the behaviour.

    Does anyone have any other suggestions? Thanks in advance.

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  • Moderator James Huff

    (@macmanx)

    Try deactivating all plugins (just making sure). If that resolves the issue, reactivate each one individually until you find the cause.

    If that does not resolve the issue, try switching to the Twenty Sixteen theme to rule-out a theme-specific issue (theme functions can interfere like plugins).

    Thread Starter jakemc

    (@jakemc)

    Thank you James. It was indeed a theme-specific issue. I’d used the admin_head filter hook to insert a CSS declaration. No idea why that caused the problem, but removing it solved the problem. Thanks again.

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