Unable to add media to posts & Jetpack glitch

  • My website is not working properly at the moment. Whenever I try to access my media library to add photos to my blog posts, the library won’t open, but simply keeps on loading and loading. Also, apparently my “Jetpack [a plugin I’m using] has a glitch.” I have recently edited my blog code to change the size of my site logo/header without success, and I’ve tried my best to change it back to how it was, although I’m not sure if I’ve done it correctly. However, I don’t see how that would’ve affected the rest of my website. I hope I’m making sense, and if not, feel free to ask me to clarify. Thank you in advance for your help — I really don’t know what to do!

    You can find my website at: https://roosahiltunen.com

Viewing 5 replies - 1 through 5 (of 5 total)

  • Have you tried:

    – deactivating all plugins to see if this resolves the problem. If this works, re-activate the plugins one by one until you find the problematic plugin(s).

    – switching to the default theme to rule out any theme-specific problems.

    – resetting the plugins folder by FTP or PhpMyAdmin. Sometimes, an apparently inactive plugin can still cause problems.

    Thread Starter roosahiltunen

    (@roosahiltunen)

    Switching to another theme fixed the issue, but I don’t know what to do, since I would really like to continue using the theme I was using before. Also, I’ve noticed the word “omtom” appearing every now and then as I navigate in my blog dashboard.

    Switching to another theme fixed the issue

    Then you would seem to have a bad theme. What theme are you using? Where did you download it from?

    Thread Starter roosahiltunen

    (@roosahiltunen)

    I contacted the creators of the theme and they said that the code I edited shouldn’t affect my dashboard. Something else seems to be the problem here — I’ll try contacting my web host!

    Thread Starter roosahiltunen

    (@roosahiltunen)

    The issue with inserting media was fixed with the help of my web host, but Jetpack is still saying that my website is not publicly accessible. I’ll look into it.

Viewing 5 replies - 1 through 5 (of 5 total)
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